Generative AI will power a new category of highly contextualized service that makes the automation appear invisible to the customer, Accenture exec says.
Search Results: customer solutions (1702)
Partners need to help ServiceNow customers deploy generative AI and think through use cases that tap into existing workflows to boost employee productivity.
Workday’s co-CEO, Carl Eschenbach, attributes the company’s robust Q3 results to increased customer demand for talent offerings, a trend toward app supplier consolidation, and the growing emphasis on generative AI.
SAP and Microsoft’s potential data sharing deal is set to transform generative AI offerings, meeting the ever-growing demands of cloud customers.
Acceleration Economy practitioner analysts discuss factors that are driving value in the AI ecosystem with co-creation and an upcoming digital event that highlights those factors.
AptEdge is using generative AI to turn the challenge of data and knowledge sprawl into an advantage when it comes to serving customers.
IT services provider Kyndryl and Microsoft are joining forces to develop new generative AI use cases for customers. Kyndryl also detailed better-than-expected financial results.
AWS unveils a game-changing Cyber Insurance Program to address common challenges in the cyber insurance market, offering quick quotes, multiple insurer options, and use of AWS services for streamlined assessments.
Building on a solid base of cost savings in financial use cases, process mining is delivering major new benefits: optimizing ERP migrations and improving processes that directly impact customers.
Celonis co-CEO Alex Rinke lists scalability, innovation, and embedded knowledge as his firm’s top three differentiators in a discussion for Process Mining Battleground.
Rob Enslin, co-CEO of UiPath, discusses the company’s turnkey automation platform and its long history with artificial intelligence (AI) as part of the Process Mining Battleground.
Cloud Wars Live monthly guest Bonnie Tinder shares customer reviews on Oracle, SAP, and Workday software implementations.
The cloud vendor-agnostic expertise of value-added resellers (VARs), managed service providers (MSPs), and agents are shaping enterprises’ digital future.
SAP board member and head of global product engineering Thomas Saueressig describes why customers are moving to the cloud and S/4HANA Cloud ERP.
Oracle Industries EVP Mike Sicilia tells Bob Evans how Oracle brings its vertical industry capabilities to the financial services industry.
Bob Evans shares details of six customer stories who have implemented SAP’s S/4HANA Cloud.
Capital One just released its Slingshot solution, which aims to deliver on cost governance. Slingshot was built on Snowflake technology.
Vanenburg’s innovations and partnership with Google Cloud create an environment for customers to get the most out of application development.
Bob Evans and Bonnie Tinder discuss takeaways from recent Oracle Summits that they have both attended in the latest Cloud Wars Live episode.
Tech partners such as managed service providers (MSPs) and systems integrators (SIs), work with you to deliver optimal customer experience in several ways.