As sales tax compliance quickly emerged as an area of increasing complexity, the company found itself selling food and non-food items — which are taxed differently — in the same gift box. Avalara integrated disparate systems to solve the issues and accelerate growth with solutions that specifically met the customer’s needs!
Today’s retailers need to be sharp: customers expect a seamless, personalized, unified shopping experience—from anywhere at any time. Channels and geographies are a moving target, changing and expanding every day. Competition is forcing you to look at every single aspect of your business to find ways to reduce costs while differentiating your brand and delivering an unforgettable customer experience. ArcherPoint offers end-to-end solutions that enables retailers to thrive.
A comprehensive knowledge base is the critical to improved customer satisfaction and increased productivity. A knowledge base empower customer service reps with solutions to the most common issues in order to efficiently assist customers. In this webinar we will review importance of a Knowledge Base.
Customize Microsoft Dynamics 365 CRM to your industry processes. As a manufacturer, equipment dealer, professional services or property management firm, your industry has unique requirements. Alithya, offers industry-specific solutions to help you improve customer experience and empower your sales, service and marketing teams so you can achieve your target business outcomes.
Developed with the knowledge gained from over 1,500 CRM deployments, our Sales Solutions give you sales intelligence not available from Microsoft Dynamics 365 out of the box. Give your sales and leadership teams the sales intelligence they need to drive profitable sales and improve customer loyalty and satisfaction. When sales leaders have low visibility into what’s coming into the sales funnel, they struggle to ensure their teams are following up on the right opportunities.
Hear from four TrueCommerce customers as they share their experience using TrueCommerce solutions to increase efficiencies, and better position their companies for the future.
Avalara’s suite of cloud-based tax solutions gives you a better way to offload the complexity and improve your tax compliance management directly from Microsoft Dynamics!
Hear from Thuy Tran, corporate controller at SRS Real Estate partners, as she discusses how integrating AvidXchange AP automation solutions with Dynamics GP transformed their invoice and payment processes while enabling her to work remote as part of a national, multi-location organization.
Transform your business by putting the full power of your data to work. Microsoft Dynamics 365 unifies CRM and ERP capabilities by delivering new, purpose-built applications to help manage specific business functions, including Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation, and Financials. KTL can help to seamlessly implement Dynamics 365 for greater productivity, deeper insights, and unique customizations to help businesses accelerate digital transformation.
If you’re considering how to best implement the vast capabilities of Microsoft Office 365 in a context that’s optimized for your business, you’ve come to the right place. At KTL Solutions our customer-first perspective allows us to serve the needs of any business and take the stress out of this change. Whether you’re seeking business email optimization, team communication solutions, or enhanced data security, we can help you make your own customized solution.
Digital transformation isn’t just about ERP and CRM — it’s about leveraging integrated systems to operate more efficiently, empower employees, manage suppliers, gain insights about customers and respond to the market’s ever-changing demands.
Plus+ is committed to helping customers Respond to current challenges by enabling secure, remote, and hybrid work, Recover by reducing cost, managing risk, and enabling business continuity, and Reimagine with next-generation resilient solutions that enhance agility and increase value.
For cloud vendors, the battle for supremacy in industry-specific clouds will be the most intense due to the massive future revenue potential.
Malibu Boats began looking for a better solution in early 2013. After a thorough evaluation of leading CPQ solutions, they chose Experlogix CPQ. Right from the start, Experlogix resolved a critical issue that was the cause of considerable problems: it integrated seamlessly with Microsoft Dynamics CRM, and through CRM, with Microsoft Dynamics GP.
In a classic reflection of their decades-long rivalry, both SAP and Oracle claim they will lead the industry-specific solutions market.
A comprehensive knowledge base is the critical to improved customer satisfaction and increased productivity. A knowledge base empowers customer service reps with solutions to the most common issues in order to efficiently assist customers. In this presentation we will review importance of a Knowledge Base.
o Create Knowledge Article
o Full Text Search
o Relevance Search
The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.
Customer expectations have historically evolved faster than business applications. This has usually resulted in a gap between a business’ CRM-related tools and processes, and the demand by their customers for a personalized, timely and meaningful experience. Today, however, the technology has finally caught up. Learn how recent innovations can empower your organization to move beyond internally-focused sales and marketing processes to deliver individually tailored customer-centric experiences.
Now, more than ever, you need efficient processes to get packages delivered to your customers’ docks and doorsteps. In this session, you’ll learn about how the Blue Horseshoe Supply Chain Cloud works with D365 to help you:
•Use D365 data to connect directly with top parcel carriers like USPS, UPS, and FedEx to get accurate shipping estimates, generate carrier compliant labels, and more.
•Manage asset movement and freight handling across your logistic network including equipment, drivers, dispatch, and settlement.
•Optimize routes, save fuel, and increase driver efficiency.
You’ll also learn how D365 and Supply Chain Cloud helps you build a digital supply chain while giving you a control tower view of your warehouse and logistics operations.
Collecting payments is a necessary part of doing business. Unfortunately for many companies, it remains a manual and error-prone process that actually accrues more expenses and security threats. In this session, you will learn how to speed up the accounts receivable process, cut down on unnecessary costs associated with payment acceptance, and learn how to secure customer payment information within Microsoft Dynamics.
In this session a panel of industry professionals will discuss how challenges faced from COVID-19 impact the ability to support customer needs and how the Power Platform can meet the demand.
The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.
