It appears that Salesforce is turning a cold shoulder to Google Cloud, even as its cloudmances with Amazon and Microsoft draw attention.
Search Results: customer experience (1896)
2021 is here! After a roller coaster 2020, its time to take stock of the situation and plan accordingly for…
During the Industry Cloud Battleground event, EVP Mike Sicilia explained the new Oracle industry cloud suites initiative in detail.
ANCA is one of the leading companies specializing in designing and building CNC grinding machines across the globe. One of…
Sponsored by Knoa. Businesses are discovering that when users have great experiences, cloud migrations are more likely to be successful.
Create seamless customer service experiences and compliance you can count on.
Satya Nadella will almost certainly do an outstanding job as chairman Microsoft, it may still be overshadowed by his amazing record as CEO.
Managing customer relations can be time-consuming process, but CRM tools continue to grow in popularity with the help of cloud solutions.
In a lively chat, Lohit Sarma of ADP Lifion talks low-code expertise, Next-Gen HCM, vital insights, workplace dynamics and decision-making.
Whether it’s in banking, lending, investment, or insurance, customers expect their financial services experiences to be fast, easy, and secure. All institutions must meet strict regulations and data controls, which have become tighter since GDPR, so moving to the cloud to meet customers’ expectations during their financial journey makes sense now more than ever before. The Five9 Intelligent Cloud Contact Center empowers your business to rapidly and cost-effectively deliver the communication experiences.
Working-from-home has become the new normal, but there’s a growing communication and connection gap. How can organizations fix their remote culture issues?
John Siefert, Bridget Courneya, and Aaron Back recap their week and the latest from the business and tech market on “The Wrap”.
A newly assertive and re-energized IBM is moving in to extend and enrich its 50-year strategic relationship with SAP.
CEO Marc Benioff used his recent first quarter earnings call to explain how Salesforce’s transformation has it on a path to $50B in revenue.
Sponsored by Oracle. A souped-up in-memory query accelerator called HeatWave gives MySQL huge advantages over Amazon’s Redshift & Aurora DBs.
Taking your business to the next step of digital transformation is possible! With RPA and BPM as your foundation, you can achieve “hyper-automation” and scale
Ross Elliott, Chief Strategy Office at TrueCommerce, shares how diversification in their business model and solutions helped their customers achieve growth
The demand for AI and robotic process automation (RPA) software continues to rise. Process mining allows businesses to streamline day-to-day operations better
I’ve been privileged to speak with thousands of CIOs, but there’s something new going on with transformational CIO Jeff Dinard of Vari.
Matt Cotter, CEO of PairSoft, shares his insights on the future vision of the company, the impacts of technology, and real cost savings for customers.