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Search Results: customer experience (1949)
In this Cloud Wars Expo News Desk interview, SAP’s Kai Finck discusses the company’s approach to supply chains, sustainability, data privacy, the partner ecosystem, and co-innovation.
UiPath beat expectations, lowered its forecast, and emphasized how customers are looking for fast time to value in a choppy environment.
HPE touts the critical value of hybrid cloud for customers. C3 AI shifts to consumption-based pricing. MongoDB sees robust demand.
In this Cloud Wars Expo Moment, University of Michigan professor Venkat Ramaswamy uses Netflix as one example of connecting with users on their real-world experiences.
In this Cloud Wars Expo Moment, Cloud Wars Founder Bob Evans and Acceleration Economy analyst Scott Vaughan each examine the “next step up” from customer satisfaction.
Bonnie Tinder of Raven Intelligence dives into how business leaders get the most out of events for their customers.
In this Cloud Wars Expo News Desk interview, Google Cloud VP of Global Strategic Customers and Industries Umesh Vemuri discusses digital sovereignty, Web 3, and more.
In this Cloud Wars Expo ICB Moment, Workday’s Sharon Schell talks about IT, business agility, and employee experience as centerpieces of the company’s hospitality customer relationships.
AWS has surpassed Microsoft and Google Cloud in claiming the majority of Snowflake customers who use its data cloud solutions.
In today’s Cloud Wars Minute, Bob seeks an explanation for why AWS has captured 80% of Snowflake customer partnerships, dwarfing the efforts of cloud competitors.
Natural-language processing (NLP) can benefit virtual worlds in many cross-sectional ways. Kieron Allen outlines a few use cases.
Cisco says customers are building ‘massively scalable’ clouds that will boost its business. Aggressive supply chain moves pay off.
In Growth Swarm, Ep. 13, the team discusses the ways in which cloud vendors are shaking up the established healthcare industry with collaborative innovations.
Today’s banks need to start with the customer experience at the center of their businesses and understand how this experience is built on technology, not the number of branches they have.
Celonis occupies a unique position in the software industry: It doesn’t manage core business functions like an ERP system, yet it delivers an outsized financial impact for its customers.
In My Metaverse Minute, Ep. 125, Kieron teases this week’s subscriber-only newsletter article, which explores branding in the Metaverse.
Tom Smith shares highlights from his interview with Celonis co-founder and co-CEO Alex Rinke on supply chains, co-innovation, and sustainability.
Longtime rivals Microsoft and Oracle have found a way to seamlessly blend their cloud assets, meeting customer needs (and delighting customers in the process).
Cirque du Soleil VP of IT Philippe Lalumiere’s Cloud Wars Expo fireside chat covered the entertainment company’s post-Covid rebuild and relaunch.