Search Results: business transformation (1605)

Mo Osbourne, Corporate Vice President and Chief Operating Officer, Business Applications Engineering at Microsoft, outlines the new capabilities planned for release between the spring and late summer 2021 in this Microsoft blog. Complete with hundreds of new features, the first release of the year continues to cement the Microsoft commitment to power digital transformation for customers and partners.

Bob Evans, creator of Cloud Wars and leading influencer in the business technology category, will define how the digitization of business is impacting every organization, big and small, around the world.  Delivering a customer-centric point of view through his analysis of the digital economy, Evan’s perspective will leave you inspired and curious to learn more as he explains where the world is going and the role you can play.  Evans will also explain why Microsoft is at the top of his Cloud Wars ranking and what that means to all of us in the community.

Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.

Reza Rad and Leila Etaati are both Microsoft MVPs, User Group All Stars & Academy instructors, well-known international speakers, best-selling authors, and avid bloggers about the Microsoft Power Platform – the true definition of a ‘Power Couple’.

Gain a true 360-degree view of your client and deliver on its digital transformation objectives. In an era of fast-changing expectations, we can how you grow profitability. By focusing on outcomes that make the biggest difference to your business, our framework ensures you quickly see ROI from your investment while improving client engagement, helping you make better decisions for growth, allowing you to deliver more profitable projects, and improving operations efficiency.

Transform your business by putting the full power of your data to work. Microsoft Dynamics 365 unifies CRM and ERP capabilities by delivering new, purpose-built applications to help manage specific business functions, including Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation, and Financials. KTL can help to seamlessly implement Dynamics 365 for greater productivity, deeper insights, and unique customizations to help businesses accelerate digital transformation.

In this session you will learn the role of the c-suite in managing a CRM project, in adopting CRM, and in using CRM to drive change within their businesses. Executives will leave with a clear understanding of how to drive change – even transformation – by using the power of CRM. Project leaders will leave with a checklist for getting, and keeping, the c-suite engaged in your project.

​#CustomerEngagement

The pandemic of 2020 has brought digital transformation and critical decision making to the forefront. The speed of executing on a decision was increased, but many feared that the trade-offs between speed and quality would be detrimental. However, if big-bet decisions were made coupled with high velocity and high quality, then the payoffs were hugely beneficial in many areas.