ServiceNow CEO Bill McDermott warns of outdated software, urging leaders to embrace agentic AI and transformative platforms to survive and thrive.
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ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.
Alliance unifies Cisco AI Defense software with ServiceNOw SecOps to deliver a range of functionality including visibility, vulnerability management, and governance.
Microsoft’s new “computer use” feature in Copilot Studio allows AI agents to interact with desktop apps and websites through GUIs — paving the way for more powerful, intuitive automation.
Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
Salesforce launches Agentforce for Field Service to bring agentic AI into the field — boosting productivity, morale, and real-time responsiveness.
Nova Sonic marks Amazon’s latest push into agentic AI, offering developers a powerful new tool for building natural, voice-driven applications through a single, integrated model.
Responses API and Computer Using Agent helps customers scale agentic AI initiatives across customer service, IT operations, finance, and supply chain management.
AI agents are reshaping enterprise software, but success hinges on thoughtful adoption—aligning technology with business needs, readiness, and strategic goals, not just chasing hype.
Oracle’s new AI Agent Studio empowers businesses to build, customize, and orchestrate AI agents for advanced enterprise automation.
Microsoft Corporate Vice President Bryan Goode looks ahead to a future where agents drive changes in organizational structures, work styles, business performance measures, and more.
Oracle’s new AI tools improve fraud detection by identifying complex patterns and generating investigative reports.
AI agents are redefining how businesses operate, making processes more efficient and driving real transformation. A
AI Agent & Copilot Summit speakers Jack Fallon and Zach Bernstein will share insights on leveraging AI copilot agents for structured and unstructured data interactions, as well as smart contract automation using AI and Power Platform.
AI Agent & Copilot Summit speakers Miyoshi Tokuno and Michael Simms will present their collaborative GenAI project, discussing how to accelerate speed-to-market and create customized AI solutions for business needs.
AI Agent & Copilot Summit speaker Mary Myers provides a sneak peek into her session on leveraging AI inside Power Platform, noting customers need to carefully weigh benefits and costs.
SAP Business Network integrates directly with companies’ ERP systems to optimize visibility and supply chain resiliency in businesses that have been subject to many disruptions in recent years.
Workflow automation and AI processor leaders combine forces to deliver agents that streamline and automate core telco functions including customer service, network operations.
Salesforce and ServiceNow intensify competition by expanding into each other’s core markets, focusing on AI agents and integration.