Welcome to Episode 46 of the Cloud Wars Horizon Minute — featuring news and commentary hosted by Acceleration Economy analyst Tom Smith. Each episode provides insights into one or more Innovation Accelerators on the Cloud Wars Horizon. This episode details the growth strategy — supported by a strong customer focus and stellar supply chain execution — of the grocery giant Kroger.
Highlights
00:50 — A retail company that has its supply chain house in order is very likely going to deliver outstanding performance results. Kroger provides the latest case in point.
01:10 — The company is demonstrating how to grow in a tough economy: laser focus on customers, digital execution, supply chain management, and maintaining a growth mindset.
01:37 — One indicator of digital engagement and success: Customers downloaded 750 million digital coupons for almost $1 billion in savings in the quarter.
002:02 — The company strives for what it calls a ‘seamless digital ecosystem.’
02:12 — Kroger is using data science and collaborating with partners to minimize dwell time in its distribution network and maintain the integrity of the cold chain
02:25 — The supply chain and sourcing teams collaborated to reduce fuel cost headwinds through technology and process efficiencies, such as controlling more product movement across the value chain and maximizing trucking capacity.
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