June’s live Cloud Wars Expo event featured dozens of industry leaders allowing the Acceleration Economy team access to the inner workings of the greatest growth market the world has ever known.
If you missed the Expo or just want to catch up on sessions you were not able to attend, then you’re in luck. We recorded more than 40 hours of education sessions from the event, which are available for free to Acceleration Economy subscribers. We’re also previewing the content in this series of Moments, which feature highlights from each session.
In this Cloud Wars Expo Minute, excerpted from the fireside chat, Bob Evans and Venkat Ramaswamy (Ph.D., Professor, Author, University of Michigan) discuss how companies can still use Six Sigma business strategies to be highly efficient while catering to the specific needs of consumers today.
Highlights
01:04 — Six Sigma methodology, which optimizes efficiency, has not gone away; it just needs to be considered more in terms of personal experience because that’s what exists in the market today.
01:11 — It is important to let individuals define the user experience that they want to have.
01:50 — Ramaswamy uses the example of Starbucks, which excelled during the pandemic since the company was able to move faster thanks to the digital substrate that it already had in place. This enabled it to, say, make coffees faster but deliver them via mobile orders to cars or in traditional point-of-sale scenarios at the main counter.
02:08 — Companies that already had digital capabilities in place were able to optimize the customer experience and grow during the pandemic, whereas 20 percent of companies leapfrogged to this after the pandemic.
02:14 — Ramaswamy asks members of the audience how they can use Six Sigma methodologies to be better optimized.
Access more than 40 hours of cloud education content featuring 100-plus speakers at Cloud Wars Expo On-Demand. All content is free to Acceleration Economy subscribers with an on-demand pass.
