June’s live Cloud Wars Expo event featured dozens of industry leaders allowing the Acceleration Economy team access to the inner workings of the greatest growth market the world has ever known.
If you missed the Expo or just want to catch up on sessions you were not able to attend, then you’re in luck. We recorded more than 40 hours of education sessions from the event, which are available for free to Acceleration Economy subscribers. We’re also previewing the content in this series of Moments, which feature highlights from each session.
In this Cloud Wars Moment, excerpted from the Financial Services Industry Cloud Battleground, Doc Vaidhyanathan, CPO/CTO of Compliance Technology at IBM, discussed the three biggest challenges that the financial services industry is facing. Vaidhyanathan also offered a few solutions that IBM is utilizing to combat these challenges.
Highlights
01:22 — Vaidhyanathan explains how technology is the face of the customer experience and how customer demand keeps changing. With a need to adapt to the customers’ expectations, businesses must now implement modern technologies that deliver value to the customer.
02:23 — As it relates to strategizing for the long term in the financial service industry, Vaidhyanathan explains how it’s possible through three major systems:
- A system of record
- A system of engagement
- A system of management
02:24 — The financial services industry is facing the challenge of technology use while maintaining regulators’ expectations.
Access more than 40 hours of cloud education content featuring 100-plus speakers at Cloud Wars Expo On-Demand. All content is free to Acceleration Economy subscribers with an on-demand pass.