In today’s Cloud Wars Minute, I share how Google Cloud is harnessing generative artificial intelligence (GenAI).
Highlights
00:23 — It’s fascinating to see a huge new growth segment in the Cloud Wars area, and that’s a combination of two very powerful trends, GenAI and industry-specific offerings. Google Cloud has started a rollout of GenAI offerings for various industries, the two latest being in healthcare and manufacturing.
01:40 —In manufacturing, Google Cloud offered five potential use cases. First, machine-generated events monitoring and then customer-service automation where there’s a range of things going on in the area of document search and synthesis.
02:18 — Next, on the sales side, product/content catalog discovery. This tool is going to re-energize the sales process. Finally, supply chain advisor, a very broad topic.
02:57 — In healthcare, Google Cloud’s rolled out an industry-specific search, called Vertex AI Search. It’s also working with a customer called Highmark Health, an insurance firm, based on the idea, “What if we could have an absolutely delightful healthcare experience for patients or members of an insurance community?”
04:20 — GenAI’s only been around for 11 months. But I think the marriage of Gen AI capabilities and industry-specific expertise, pursuing industry-specific improvements and performance here, is where there’s going to be an enormous benefit.
04:56 — Industry-specific solutions are going from being sort of a specialized peripheral type of component that only a few companies want to what, I think, everybody’s going to want, and these Gen AI capabilities are going to fit in there very nicely.
