Microsoft’s new “computer use” feature in Copilot Studio allows AI agents to interact with desktop apps and websites through GUIs — paving the way for more powerful, intuitive automation.
AI usage data gathered by Stanford researchers shows extensive reach in the tech industry, media and telecom, and professional services. Strategy and finance use cases are driving strong revenue impact.
Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.
A deep dive into how AI agents, platform extensibility, and trusted data are reshaping Workday’s vision for the future of enterprise work.
Decoupling.co’s Thales Teixeira shares his experiences, research, and expertise on entrepreneurship, the economics of attention, and demystifying disruption.
ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.
Workday’s new president of products and technology, Gerrit Kazmaier, shares how the company is empowering customers to future-proof their AI strategies.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Salesforce’s latest research outlines four key consumer personas shaping the future of agentic AI adoption.
Despite media hype, hyperscalers like AWS, Google Cloud, Oracle, and Microsoft are massively investing in AI and cloud infrastructure, not scaling back.
Brian Solis shares insights from the upcoming Knowledge25, focusing on how leadership mindset and AI innovation are shaping tomorrow’s enterprises.
Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.
The AI-driven cloud boom continues as Oracle, Google Cloud, AWS, and Microsoft expand infrastructure aggressively, countering reports of slowdown.
Successful AI deployment demands intentional strategy, cultural readiness, and a clear focus on delivering real business outcomes.
Microsoft moves forward with the rollout of its GenAI-powered screen capture tool, Recall, addressing security issues ahead of general availability.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
In this episode of the AI Agent & Copilot podcast, recorded on location at the AI Agent & Copilot Summit,…
SAP dominates the enterprise cloud race in Q1, outperforming rivals with rapid growth in cloud and ERP revenue.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
Google Cloud’s Will Grannis unveils how AI-native thinking, multi-agent systems, and DeepMind research are transforming enterprise strategy from the ground up.