Microsoft and ServiceNow deliver agents that customers can use out of the box — no custom development work needed — reinforcing the near-term potential of AI agents.
ServiceNow
With bold plans for $30B in revenue, ServiceNow’s Bill McDermott pushes AI-driven growth through Now Assist, Raptor DB, and Customer Workflows, redefining digital transformation.
Bill McDermott discusses ServiceNow’s goal to triple revenue to $30 billion, emphasizing advancements in AI technology and customer workflows.
Integration work enables output from Zoom AI Companion — meeting notes, summarizations, meeting feedback — to become action items in ServiceNow workflows.
CEOs from leading cloud companies are driving innovation in AI, business transformations, and customer engagement in 2024, displaying visionary leadership and building modern partnerships.
Meet the cloud leaders pushing the boundaries of innovation, leading the way toward Cloud Wars CEO of the Year recognition.
The 2024 Cloud Wars CEO of the Year will honor a visionary leader driving transformative growth and innovation in the cloud industry.
SAP’s new AI agents will improve productivity by collaborating across business functions — along with its Joule AI assistant — to handle complex workflows.
ServiceNow provided key findings after surveying 300 nonprofit leaders about their application of GenAI technology to their organizations.
ServiceNow’s suite of AI-driven workflows could lead to powerful partnerships — or intense competition — with SAP and Oracle.
ServiceNow, under Bill McDermott’s leadership, is expanding its workflow platform and potentially positioning itself against major applications vendors like SAP, Oracle, and Microsoft in the evolving cloud market.
Legacy tech giants like Oracle, SAP, and IBM defy the odds with significant gains amidst the AI boom, challenging misconceptions about their cloud competitiveness.
Top cloud vendors are deploying advanced AI agents to automate business processes and enhance human potential by handling low-value tasks, with Salesforce and Oracle leading the “Agent Wars” through 2025.
Agent Wars is the emerging competition among top cloud companies to lead the new AI agent market, with customers expected to be the biggest winners.
With a wave of new and enhanced features in the Now Platform, plus a stepped up focus on the use of partners, ServiceNow is positioning itself as the AI Platform for Business Transformation.
Salesforce’s growth is lagging behind faster-growing ServiceNow, raising questions about the company’s future competitiveness in the cloud and enterprise apps markets.
Marc Benioff’s comments about ServiceNow belie ServiceNow’s superior growth and market performance compared to Salesforce.
AI Ecosystem Ep 50: ServiceNow, IBM apply AI to talent transformation; Samsung acquires knowledge graph technology; and OpenAI launches smallest language model.
ServiceNow’s Q2 results, marked by substantial revenue growth and increased contract value, support CEO Bill McDermott’s bold vision of transforming major industries.
The AI Ecosystem Pioneers as well as emerging startups haven’t slowed the pace of innovation, as the AI market continued its forward march over the past month.