Chris Knapik talked about how PepsiCo has benefited from Celonis and process mining during a customer interview at Celosphere 2023.
customer journey
Organizations that can meet their customers’ need throughout all stages of the relationship are more likely to achieve important financial objectives — from lowering customer acquisition costs to increasing average value contract sizes to boosting profitability.
IBM’s Kate Woolley speaks with Bob Evans about IBM’s evolving partners ecosystem, and how customers benefit from that evolution.
Bob Evans speaks with ServiceNow SVP of Global Partnerships, Erica Volini, leading up to Acceleration Economy’s Partners Ecosystem Digital Summit.
In this Road to CIO Summit discussion, Aaron Back asks Bob Evans to share his thoughts on the CIO’s role today, as well as outline some of the speakers on the April event’s roster.
Tom Smith speaks with Celonis’ Vivienne van Gestel-Becker and LivePerson’s Ryan Saunders about the relationship between the two companies and how it impacts customers in the Celosphere News Desk interivew.
In this Cloud Wars Expo Industry Cloud Battleground moment, Workday Americas CTO Joe Wilson explains the unparalleled ways that the cloud provider meets the security needs of its customers.
Kieron Allen explores a customer-centric sustainability technology that incorporates actionable steps to combat the effects of climate change into the customer journey.
Scott Vaughan speaks with strategist Kathleen Schaub about ‘customer value squads,’ which help sales and marketing teams be more nimble and focus on customer needs.
In Ep. 11 of The Cutting Edge Podcast, Leonard focuses on key ways that edge computing addresses core problems and drives innovation in the retail industry.
In this Cloud Wars Expo moment, Carrie Tharp explains how Google Cloud focuses on four areas to enhance the shopping journey for consumers.
In this Cloud Wars Expo Moment, Google Cloud VP of Retail and Consumer Carrie Tharp details four key areas where the company is helping its hospitality industry customers improve their guest experiences.
Scott Vaughan extracts the top takeaways from B2B demand generation provider Activate’s sixth annual ‘State of Demand Gen’ research report.
In this interview, Jeffery Moore, VP of Microsoft Partnerships at Blue Horseshoe, shares their approach to helping customers digitally transform