Workday takes a cautious, customer-driven approach to agentic AI by focusing on a small number of high-impact AI agents to ensure business value and trust.
ai agent
From AI in org charts to redeploying humans to developing products and services for top-line growth, top executives are evolving their businesses to capitalize on a range of AI-driven opportunities.
Analysis finds a decline in maturity when it comes to using and measuring AI’s impact, but provides clear indication of the traits, and approaches, that establish companies as AI leaders.
Microsoft outlines its vision for building AI-first companies by integrating agentic AI, Copilot, and human collaboration across its business applications suite.
Data.world acquisition, partnerships with key enteprise software players, and wide range of new AI agents enhance the company’s objective to be the core enterprise software platform.
ServiceNow CEO taps into similar perspective as Microsoft CEO on the impact that AI agents will have on enterprise apps.
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
Bank’s C-suite security leader laments the state of security with SaaS applications including AI and calls on the industry to step up its game.
ServiceNow CEO Bill McDermott warns of outdated software, urging leaders to embrace agentic AI and transformative platforms to survive and thrive.
ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.
Nick Tzitzon of ServiceNow previews Knowledge 25 and explores the real-world value of AI and orchestration.
ServiceNow Knowledge 2025 will showcase new AI capabilities, partner enablement tools, and industry-specific opportunities designed to empower partners to drive business transformation.
AI usage data gathered by Stanford researchers shows extensive reach in the tech industry, media and telecom, and professional services. Strategy and finance use cases are driving strong revenue impact.
A deep dive into how AI agents, platform extensibility, and trusted data are reshaping Workday’s vision for the future of enterprise work.
ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.
Workday’s new president of products and technology, Gerrit Kazmaier, shares how the company is empowering customers to future-proof their AI strategies.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Salesforce’s latest research outlines four key consumer personas shaping the future of agentic AI adoption.
Brian Solis shares insights from the upcoming Knowledge25, focusing on how leadership mindset and AI innovation are shaping tomorrow’s enterprises.
The AI-driven cloud boom continues as Oracle, Google Cloud, AWS, and Microsoft expand infrastructure aggressively, countering reports of slowdown.