COMMUNITY SUMMIT NORTH AMERICA 2021
On-demand sessions from the event.Top on-demand sessions from Community Summit NA 2021
Microsoft Adopts A2A Protocol, Agentic AI Era Begins
Microsoft brings Agent2Agent (A2A) to Azure AI Foundry and Copilot Studio, accelerating the era of agentic AI through open protocol interoperability.
AI Agent & Copilot Podcast: Finastra Chief AI Officer Lays Out Range of Use Cases, Microsoft Collaboration
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
IBM Launches Microsoft Practice to Accelerate AI, Cloud, and Security Transformation
IBM has launched a dedicated Microsoft practice within its consulting arm to help clients accelerate AI-driven digital transformation, reduce costs, and navigate the complexities of enterprise modernization.
AI Agent & Copilot Podcast: JP Morgan Chase CISO Publicly Pushes for Stronger Security Controls
Bank’s C-suite security leader laments the state of security with SaaS applications including AI and calls on the industry to step up its game.
ServiceNow Re-Invents CRM for End-to-End Enterprise
ServiceNow aims to redefine CRM with agentic AI and enterprise-wide integration, as shared during Knowledge25.
Inside ServiceNow 2025: How AI, Strategic Partnerships, and Platform Unification Are Reshaping Enterprise IT
At ServiceNow 2025, industry leaders showcased how AI, strategic partnerships, and platform unification are driving tangible transformation across enterprise operations.
Bill McDermott Calls Out ‘Collapse of 20th-Century Software-Industrial Complex’
ServiceNow CEO Bill McDermott warns of outdated software, urging leaders to embrace agentic AI and transformative platforms to survive and thrive.
With Latest Agentic AI Products, ServiceNow Embraces Third-Party Platforms, Data Sources
ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.
Bill McDermott Predicts Collapse of ’20th-Century Software-Industrial Complex’
At Knowledge25, ServiceNow introduced new tools to connect, govern, and scale AI agents across any cloud, workflow, or data environment.
Pipeline Wars! Oracle Trounces Microsoft, AWS on Cloud Backlog Growth
Despite Microsoft’s dominance in current cloud revenue, Oracle’s 63% RPO growth signals a potential reshaping of the Cloud Wars power dynamic.
How ServiceNow Is Turning AI and Orchestration Into Tangible Enterprise Value Ahead of Knowledge 25
Nick Tzitzon of ServiceNow previews Knowledge 25 and explores the real-world value of AI and orchestration.
RPO/Backlog Wars!
Oracle, Microsoft, AWS, and Google reveal surprising shifts in cloud leadership through RPO and backlog growth figures.
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