At ServiceNow 2025, industry leaders showcased how AI, strategic partnerships, and platform unification are driving tangible transformation across enterprise operations.
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ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.
With cloud revenue rivaling AWS and Google Cloud combined, Microsoft silences talk of an AI slowdown.
Alliance unifies Cisco AI Defense software with ServiceNOw SecOps to deliver a range of functionality including visibility, vulnerability management, and governance.
Microsoft’s new “computer use” feature in Copilot Studio allows AI agents to interact with desktop apps and websites through GUIs — paving the way for more powerful, intuitive automation.
AI usage data gathered by Stanford researchers shows extensive reach in the tech industry, media and telecom, and professional services. Strategy and finance use cases are driving strong revenue impact.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
Kyndryl and Google Cloud launch a structured, AI-powered program to tackle mainframe modernization with clear ROI.
Salesforce may lead in CRM, but Google Cloud is leading the charge into the future of AI-powered customer engagement.
A slew of agents — the first of many to come — begin the process of helping customers apply automation while scaling protection of broad, diverse data estates. They lay groundwork for an agent to perform every security task.
ServiceNow is enabling its partners and ISVs to harness the transformative power of agentic AI through platform extensibility, strategic investments, and industry-specific use cases.
David Schmidt and Ryan Meade provide insights on customizations when undergoing a transformation in your organization.
Responses API and Computer Using Agent helps customers scale agentic AI initiatives across customer service, IT operations, finance, and supply chain management.
AI agents are reshaping enterprise software, but success hinges on thoughtful adoption—aligning technology with business needs, readiness, and strategic goals, not just chasing hype.
Google Cloud’s $32B acquisition of Wiz signals a bold move to lead in AI and multicloud cybersecurity by offering next-gen, preventive security solutions that outpace traditional approaches.
Corporate Vice President Bryan Goode discusses AI adoption trends, the rise of Copilots and agents, and strategic deployment for business leaders navigating digital transformation.
Oracle’s new AI Agent Studio empowers businesses to build, customize, and orchestrate AI agents for advanced enterprise automation.
Oracle’s AI Agent Studio is reshaping the fusion of apps and AI agents for business growth.
Oracle aims to surpass competitors by offering more cloud regions globally, enhancing flexibility and AI capabilities for customers.