Desde NLP y chatbots hasta comunicaciones de marketing personalizadas y recorridos dinámicos del cliente, hay muchas oportunidades basadas en la IA para mejorar la experiencia del cliente, como informa Toni Witt
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En este artículo, la analista Sara Cordova describe el impacto de “Women in Process Mining” tanto en la vida de muchas mujeres profesionales como en su crecimiento.
SAP CEO Christian Klein opens up in this discussion with Bob Evans about how SAP supports customers’ digital transformation and industry-specific requirements.
Wayne Sadin explains how data governance came to be so messy, and how strategic use of cloud and cybersecurity can impose order.
Bob Evans recaps his CEO Outlook conversation with ServiceNow’s chief executive Bill McDermott.
Salesforce’s Jen Brown explains how airline JetBlue, a Salesforce customer, is using the Net Zero Cloud to engage with ESG initiatives.
HYCU CEO Simon Taylor discusses the companys R-Cloud development platform designed to unlock SaaS data backup services at scale.
Brad Warbiani, Director of HDD Technical Marketing, discusses being at the forefront of innovation for nearly 50 years. Sponsored by Western Digital.
Christine Hunter of Celonis shares how the Women in Process Mining community is paving the way for women and the future of process mining.
In this Sustainability Impact Digital Summit moment, Salesforce execs Kevin Vranes and Jen Brown discuss the company’s Net Cloud Zero platform.
Time was that IT leaders were primarily responsible for technology purchases, but the process now includes C-suite and executive-level buyers, too.
Women in Process Mining provides a community for women to strengthen their leadership and magnify their influence in this tech field.
In this ROAD to CIO Summit interview, Bob Evans speaks with the Ross School of Business marketing professor about co-creation’s cutting edge.
In this Sustainability Impact Digital Summit moment, Salesforce’s Jen Brown and Kevin Vranes discuss how technology drives ESG transformation.
Janet Schijns describe en este artículo la importancia de buscar y escoger los socios tecnológicos adecuados para expandir su negocio y anticipar obstáculos.
Analysts Scott Vaughan and Tom Smith put context around the AI outlook for retailers and the fast-changing partner ecosystem in that vertical.
Kenny Mullican explains how hyperautomation can have far-reaching implications on every aspect of a business – going well beyond IT.
Acceleration Economy, which provides advisory services through real-world practitioners, defines a new level of value for digital business decision making.
Analysts Janet Schijns and Joanna Martinez discuss the need to involve procurement in developing partnerships that create revenue and take out costs.
Today’s artificial intelligence apps have the capability to fundamentally transform businesses, as Tony Uphoff explains, but they work best when humans are in the mix.