6 ways to level up your business with ERP-integrated e-commerce while building sustainable revenues, boost loyalty and engagement, and increase cost savings.
Search Results: engagement (687)
Check out our blog to discuss how Microsoft D365 allows you to make the most of your tech.
With every Top 10 company—particularly Google, Microsoft, SAP—declaring that industry clouds are a top priority, Salesforce has competition.
Microsoft acquires health care AI software provider Nuance Communications for $19.7 billion, augmenting recently launched Microsoft Cloud for Healthcare
Confused about the right licenses to buy and the best place to handle CRM functionality? Get answers in this webinar!
Look into the multifaceted strategy that Salesforce is taking as the company looks to take the lead in the industry-cloud market.
I spoke with EVP Jujhar Singh about the ways in which Salesforce is making its industry clouds part of its mainstream business.
Marsden Group, an advanced-technology boutique in the industrial sector, is the latest acquisition for Microsoft and its Manufacturing Cloud.
Citing “exploding demand” for SAP cloud products and RISE program, N. America Pres. DJ Paoni brushed aside recent claims from Larry Ellison.
Amazon’s AWS cloud unit had an excellent year with revenue of $45.4B, but Microsoft blew past that w/ 2020 commercial cloud revenue of $59.5B.
To truly understand the ServiceNow phenomenon, the best place to start is inside the relentlessly quotable mind of CEO Bill McDermott.
During the Microsoft fiscal Q2 earnings call, Satya Nadella and Amy Hood revealed how Microsoft has become the world’s #1 cloud provider.
The Centric Self-Service Scheduling Portal is a custom SaaS solution for self-service scheduling utilizing Microsoft Dynamics 365 Customer Engagement. This solution leverages a public portal in which prospective customers can schedule appointments with available personnel. Since this custom solution is built within Dynamics 365 Customer Engagement, the ability to use automated reminders, emails, tasks, and analytics associated with the self scheduling process requires minimal custom code.
Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.
Join Microsoft experts for a presentation and discussion on what Microsoft is doing right now to ease the mandatory policy for continuous updates for Customer Engagement and Finance and Operations users, allowing you to pause updates for a period of time. We will also discuss changes to deadlines for deprecating legacy features, such as the Customer Engagement legacy web client.
Presented by: @Kristine Dyess
As Power Pivot and Power BI consultants at PowerPivotPro, we see a lot of data models. We will review data model best practices and reasons why one approach may be better to adopt versus another approach. We will explore data models built in a traditional database environment like SQL and data models built using Get Data/Power Query. Join me for tips and tricks that will enable you to review your existing data models and ensure you’ve got good data models!#UnifiedOperations#CustomerEngagement#Intermediate
Built from the ground up to redefine user group engagement and decrease the amount of time it takes to make a business technology decision, this video gives an overview of what to expect as you join this community revolution!
Success & the Admin! By Holly T. Kutil 01/19/19Many titles are given to the role of ERP Administrator, such as the IT…
In April 2018, Microsoft launched its first application to leverage the Dynamics 365 CDS architecture and Unified Interface, Dynamics 365 for Marketing. With a vision toward seamless customer engagement from anonymous web visitor through post-purchase advocate, see how this newest application is holding up. We explore the unique capabilities and advantages of this application, and also share some of the challenges it faces.
It’s important to attract and keep the right candidates to power your business to success. As an employer, you should be asking “what’s my biggest issue, and who can help me address that issue?” I recommend having a conversation with your employees and colleagues to identify which components of the Employee Experience might help you stay competitive, and where you might be lacking.