Amazon’s AWS Generative AI Competency program streamlines GenAI adoption by offering a curated network of over 40 partners.
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SAP launches Customer Services & Delivery team to bridge the “disappointment gap” between customer expectations and outcomes, aiming to accelerate adoption of SAP products through innovative AI solutions and comprehensive post-sale services.
ServiceNow acquisitions of 4Industry and EY’s Smart Daily Management App promise to supercharge operational technology (OT) management in manufacturing, energy and transport, and other industries.
This report highlights IBM innovations that result in the Cloud Wars Top 10 company being listed on 5 out 8 categories for products to watch in 2024 by our practitioner analysts.
SignUp Software CEO Olof Hedin provides insights on market trends and describes how those trends impact the Office of the CFO today.
NVIDIA partnership yields telco-optimized GenAI functionality, while technology acqusition delivers network management and automation for that sector.
Google Cloud and Kyndryl bring their respective platforms and services together to help customers drive GenAI results and do so responsibly.
In an exclusive interview, ServiceNow CEO Bill McDermott explains his company’s big platform advantages, compelling GenAI use cases, and how his team engages with the C-suite.
Cloud Wars Top 10 companies are investing outside technology centers, increasing those locations’ profile in tech and helping them build a more tech-savvy workforce.
Google Cloud has a narrow lead on the Cloud Wars growth chart; Microsoft’s growth is remarkable; and the GenAI Revolution continues to impact the top cloud vendors.
Five process mining products to watch — from Abbyy, IBM, Mehrwerk, Microsoft, and ServiceNow — underscore the category’s increasing reach into automation, task mining, unstructured data, and more.
This special report on insurance industry innovation and sales performance management discusses key industry issues, including demographic shifts and high turnover rates for agents.
Siemens, Salesforce have co-created software to help manufacturers become more service-centric, upgrade customer experiences, and drive revenue growth.
A look at five automation products that can transform businesses, including offerings from Microsoft, UiPath, Automation Anywhere, and more.
Partners help customers deploy GenAI, develop use cases, and push the ServiceNow platform beyond where the company would have pushed it alone.
Carrefour exec lays out the European retailer’s thinking on process mining, generative AI opportunities and lessons learned.
“We need to manage processes like we manage products or services,” says Etienne Kneschke of Karl Storz is this Celosphere 2023 interview.
Research commissioned by process mining leader Celonis highlights the business drivers, especially AI, that are driving customers to prioritize process intelligence.
SAP, led by CEO Christian Klein, has undergone a remarkable transformation from a precarious position in 2020 to achieving stellar performance and growth in 2023.
Workday’s co-CEO, Carl Eschenbach, attributes the company’s robust Q3 results to increased customer demand for talent offerings, a trend toward app supplier consolidation, and the growing emphasis on generative AI.