Search Results: digital transformation (1294)

Tech experts estimate that businesses have seen three years’ worth of digital transformation in just a few months. The pandemic has forced us to accelerate the advancement and expansion of technology-based business solutions and as a result, four trends are emerging when it comes to customer service delivery.

Are you ready to adopt these trends into your customer service strategies?
In this white paper, learn more about what these technology trends mean for your business as well as how to scale to meet customer needs during a very unpredictable time.

To ensure success, we offer several education options and programs, including:
Product training on the out-of-the-box capabilities of Dynamics 365 and related technologies through Dynamics 365 University.
Process training with a team of experienced Learning Consultants who focus on the specific ways you’ll use Dynamics 365, providing training and materials tailored to your unique internal processes.
Change Management services led by certified Change Management Consultants who help organizations navigate their digital transformation journeys.

Edge computing is not just something to keep at the edge of your digital transformation conversation. The combination of AI and IoT can be powerful in the transportation, HVAC, and manufacturing industries. What does this mean for you? Start with small, non-critical apps to get a handle on the details and pros/cons. This will help you down the road on larger, critical needs.

RSM is a global Microsoft managed application services (MAS) provider with the deep industry experience, offering a full suite of services to help you advance your digital transformation journey. We help you effectively manage your entire Microsoft Dynamics 365 platform from implementation to go-live and beyond. 

One low-code platform spanning Office 365, Dynamics 365 and other standalone apps, Power Platform enables digital transformation through its trio of solutions, Power BI, Power Apps, and Power Automate. Transforming a business can be challenging but with Power Platform it doesn’t have to be.

Mo Osbourne, Corporate Vice President and Chief Operating Officer, Business Applications Engineering at Microsoft, outlines the new capabilities planned for release between the spring and late summer 2021 in this Microsoft blog. Complete with hundreds of new features, the first release of the year continues to cement the Microsoft commitment to power digital transformation for customers and partners.

Financial Institutions are facing a great number of challenges to be tackled at the same time. They have to operate with a new wave of regulations to strengthen their balance sheet structure, to beat the burden of a negative credit cycle and to deeply rethink their ‘go to market’ model. All this goes together with the digital transformation and the new customer’s behaviors and needs.

Reply offers a 360 degrees of support in mission critical areas where relevant innovation is a must. Reply approach is made

Gain a true 360-degree view of your client and deliver on its digital transformation objectives. In an era of fast-changing expectations, we can how you grow profitability. By focusing on outcomes that make the biggest difference to your business, our framework ensures you quickly see ROI from your investment while improving client engagement, helping you make better decisions for growth, allowing you to deliver more profitable projects, and improving operations efficiency.

Transform your business by putting the full power of your data to work. Microsoft Dynamics 365 unifies CRM and ERP capabilities by delivering new, purpose-built applications to help manage specific business functions, including Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation, and Financials. KTL can help to seamlessly implement Dynamics 365 for greater productivity, deeper insights, and unique customizations to help businesses accelerate digital transformation.

Digital transformation isn’t just about ERP and CRM — it’s about leveraging integrated systems to operate more efficiently, empower employees, manage suppliers, gain insights about customers and respond to the market’s ever-changing demands.

The pandemic of 2020 has brought digital transformation and critical decision making to the forefront. The speed of executing on a decision was increased, but many feared that the trade-offs between speed and quality would be detrimental. However, if big-bet decisions were made coupled with high velocity and high quality, then the payoffs were hugely beneficial in many areas.

As 2020 progresses, finance departments are tasked with becoming leaders in digital transformation by creating resilient organizations that can manage business disruption in AP and procurement processes and prepare for unknown challenges that lie ahead. These initiatives will be crucial in determining which businesses will bolster productivity, enable a remote workforce and drive growth and which will fall behind. Attend this solution showcase to learn:•    How Dynamics users are using digital transformation in the “new normal” to achieve a truly touchless invoice management process•    The importance of automation in establishing visibility and control of cash flow, DPO, and liabilities across all entities globally•    Why finance organizations are leveraging cloud-based automation for accounts payable as a priority in 2020 for ensuring continuity across their organization•    The importance of leveraging Microsoft’s Preferred Solution to meet the needs of your existing ERP(s), while being flexible enough to support your operational requirements through upgrades and changes