Organizations that can meet their customers’ need throughout all stages of the relationship are more likely to achieve important financial objectives — from lowering customer acquisition costs to increasing average value contract sizes to boosting profitability.
Business leaders are shifting from cost-cutting cloud optimization to investing in cloud migrations, data applications, and AI deployments. Microsoft is poised to capitalize.
Its end-to-end view of the cloud combined with its early embrace of generative AI and massive scale, keep Microsoft in the top spot on the Cloud Wars Top 10.
Professional services firms can take advantage of artificial intelligence (AI) to gain useful insights and minimize transaction risks.
Cloud investments are poised for a rebound as Microsoft’s recent Q4 results, and commentary from company leaders, indicate.
Despite its smaller size, Google Cloud leapfrogged AWS in the Cloud Wars Top 10. Innovation, CEO vision, and generative AI tools are some of the reasons for its rise.
IT services provider Kyndryl and Microsoft are joining forces to develop new generative AI use cases for customers. Kyndryl also detailed better-than-expected financial results.
Qualcomm is dedicated to delivering full-stack on-device and edge AI to realize its vision for hybrid artificial intelligence.
SAS’s cloud-native analytics combines with Thread’s decentralized research platform to help biopharma companies optimize clinical research easily and within budget.
AWS fell to #3 on the Cloud Wars Top 10, as supply chain innovations and corporate strength are not enough to facilitate growth to combat cloud competitors.
The Cloud Confidence Index uses market caps of top 10 cloud companies as a proxy for business leaders’ confidence in their growth, reflecting customer demand and technology trends. The index is up slightly.
AWS unveils a game-changing Cyber Insurance Program to address common challenges in the cyber insurance market, offering quick quotes, multiple insurer options, and use of AWS services for streamlined assessments.
With copilots for GitHub, Windows 365, Windows 11, and Dynamics 365, Microsoft is taking a multi-pronged approach to help customers drive productivity with generative AI.
Oracle’s explosive growth, dispersed data centers, industry partnerships, and dynamic CEO have made it the hottest cloud vendor today.
AI Index Report episode 5: Qualcomm builds full-stack on-device AI models; SAP invests in Aleph Alpha, Anthropic, and Cohere; and Spotify announces generative AI use cases.
Building on its success with process mining, the airline Lufthansa built a custom application in house and plans an expansion of its use cases to include procurement functions.
Oracle maintains its position as the world’s hottest major cloud vendor with 54% growth in Q2, followed by Google Cloud at 28% and ServiceNow at 25%.
SAP CEO Christian Klein’s vision and execution powered a cloud transformation that lands it at #5 on the Cloud Wars Top 10.
Generative AI has gained 100 million users in less than two months. This seven-point framework should spark useful ideas to incorporate the tech into your business.
New data cites process intelligence, the output of process mining software, as a powerful tool to combat the macroeconomic and supply chain factors that are pressuring businesses.
