See and hear about real-life customer examples of supply chain transformation using Microsoft Dynamics 365. Learn how to leverage the Blue Horseshoe Supply Chain Cloud to adapt current Dynamics installations, while also extending Dynamics 365 to meet growing and complex operational needs. The Supply Chain Cloud adds specific functionality for companies operating in the Retail, CPG, Distribution, Manufacturing and Transportation space.
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Discover relationship selling and how to align your sales process with a focus on delivering invaluable insights and develop deeper connections with your customers. Sales 101 provides an overview of D365 Sales and how leveraging it will enable your team to close more deals and increase revenue. Join us for our 45 minute webinar and discover the power D365 Sales and we will demo the following: Lead Scoring, LinkedIn Integration, Outlook Integration, and Lead to Opportunity to Quote Management.
in this piece, learn about the latest applications of RPA to support supply chain businesses.
Get ready for the TED Talks of GP called Water Cooler Wisdom happening at 12:00 EST every other Wednesday starting April 21.
Presented by: @DeNisha Malone
Got lots of data, but not sure of what to do with it? This session will walk you through the best steps to get the most insightful story from your dataset. Demo will be using free data from a variety of data sources; we will transform the data into a story that will either raise additional questions or solve an existing issue. Bonus – get best practices on report development and query editing.#CustomerEngagement#UnifiedOperations#BIandReporting#CustomerInsights#CustomerService#ProjectManagement#Beginner
BCUG/NAVUG Member Minequip Corporation knows a thing or two about Special Orders, because they’ve seen a thing or two about Special Orders. In fact, they run over 90% of their business using Special Orders. They’ll share what Special Orders are and how they use them to drive efficiencies and better customer service.
Transform your business by putting the full power of your data to work. Microsoft Dynamics 365 unifies CRM and ERP capabilities by delivering new, purpose-built applications to help manage specific business functions, including Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation, and Financials. KTL can help to seamlessly implement Dynamics 365 for greater productivity, deeper insights, and unique customizations to help businesses accelerate digital transformation.
Natalie Jackson, Marketing Director for emfluence Marketing Platform, shares her perspective and expertise on the path to marketing automation.
Presented by @Abra Gilman
Presented by @Zubin Gidwani
Join GPUG All-Stars Zubin and Abra as we share checklists and tips to help businesses navigate working from home with Dynamics GP. We’ve not only worked with our own customers, but also met with groups of partners and vendors in our channel to prepare the content for this information-packed presentation.
If you’re considering how to best implement the vast capabilities of Microsoft Office 365 in a context that’s optimized for your business, you’ve come to the right place. At KTL Solutions our customer-first perspective allows us to serve the needs of any business and take the stress out of this change. Whether you’re seeking business email optimization, team communication solutions, or enhanced data security, we can help you make your own customized solution.
Presented by @Robb Delprado
By now we’ve all realized we should have been converting customers and vendors to electronic payments all along. How much easier would it be to process payments in our new remote work world this way instead of relying on paper checks coming in from our customers and paper checks going out to our vendors? This session will go through how to set up ACH and how to work with your customers and vendors to convert them to doing business electronically.
#Functional
#Finance
#community
This session aims to help organizations understand the benefits of integrating CRM with their phone system. This session will dispel these and other mysteries and urban myths around this subject, as well as explain some of the terminology and components. It will demonstrate how combining Dynamics 365 and your telephony system, can benefit your organization – by increasing the efficiency of all teams that use CTI, and by improving the overall customer experience of any organization.
S&OP provides the critical link between inventory, customer service and business performance by enabling cross-functional planning and bridging the gap between strategic planning and operational execution.
This virtual panel discussion features 30 minutes of informative and interactive discussion on best practices for getting Sales users ready to use Dynamics 365 Customer Engagement and CRM. The panel consists of Dynamics 365 CRM end-user members and subject matter experts across the Dynamics 365 and CRM Community who share tips and field your questions.
Learn about the Dynamics 365 new functionalities and take advantage of product enhancements and new modules. Microsoft is investing in Dynamics AX customers and assisting them in their Dynamics 365 cloud migration journey through the Dynamics 365 Migration Program (aka.ms/d365migrate).
“The reason for employee engagement is the passionate pursuit of a better customer experience.” The innovation engine behind next generation customer experiences is engaged employees. Being people-centric isn’t a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years. In this session, best-selling author Geoff Ables shares what a people-centric organization looks like, with case studies highlighting how big data, analytics, employee engagement, processes, change management, user adoption, and culture have to align, and proven organizational disciplines that result in better customer and employee engagement. You’ll leave inspired, informed and full of ideas that will drive change – even transformation – in your organization. “If profit is the pulse of a company, then people are the heart.”
In light of the financial impact of COVID-19 on many of its customers, Microsoft has released a new CSP Enhancement Plan Renewal Offer that allows both Dynamics GP and SL customers to make monthly payments rather than the lump-sum payment each year. Learn more.
Microsoft has just released PowerApps Portals in Public Preview! In this session, you will walk away with a better understanding of how you can deliver better customer experiences with the new PowerApps Portals. I will also share a number of tips and tricks that I have learned during my experience in the private preview of the PowerApps portals and working with the previous CRM Portals solution.
Configuration data is used to define custom functionality in model-driven apps in Dynamics 365, such as Dynamics 365 Sales and Customer Service, and is typically stored in custom entities. This article details the benefits on many different migration tools and when to use them.
Best of Summit 2018: Lessons from Your Peers: EDI 201 – The Benefits of a Managed EDI Solution at Caplugs
BCUG/NAVUG member Caplugs has tried many solutions for communication with their trading partners, and realized a managed EDI solution with its integration to Dynamics NAV yields many benefits, ultimately saving them money and freeing IT resources. Hear their story of using a managed EDI solution and how it has differed from processing EDI in-house, especially around the ability to remain current with technology, providing customer support, increasing their flexibility, and realizing their targeted ROI
