Search Results: customer (5004)

In part 1 of this series, I share my thoughts on the growth and proliferation of Artificial Intelligence (AI). AI is being used in many industries, such as marketing to service, and is being used to learn about things and learn about us humans, even learn failure. What does the future hold for AI?Additional sources:Wired source: https://www.wired.com/story/new-artificial-intelligence-mistakes-purpose-chess/  Fortune Business Insights source: https://www.fortunebusinessinsights.com/industry-reports/artificial-intelligence-market-100114 Towards Data Science source: https://towardsdatascience.com/democratization-of-ai-de155f0616b5 

Larry Ellison is reshaping the enterprise-software landscape, renaming Oracle customer-oriented apps from “CX” to “Advertising and CX.”

The expanded Amazon deal with TCS gives AWS more of a presence in the mainframe world it has sought for 15 years to replace.

Data is growing exponentially! To handle, analyze and interpret such a large amount of data we need data scientists.Having interviewed many aspiring data scientists, as well as having trained over 300 people in data science, I share my experience in the hiring process and some additional considerations.

To put a complex process into simple terms: supply chain management serves as the foundation on which to lay both your offline and online operations.Supply chain challenges, especially ongoing ones, make it tough for businesses to split their focus between addressing those issues and optimizing their e-commerce experiences. As a result, those who already serve buyers online are worried about keeping their customers happy, aware that buyers’ opinion of their suppliers is impacted by the quality and reliability of service and fulfillment.Recent research conducted on the manufacturing industry shows that 98% of manufacturers are already implementing or planning to implement an e-commerce solution. Now is the time to focus on implementing productive solutions geared at tackling manufacturers’ biggest B2B e-commerce supply chain management challenges.

When fiscal Q4 earnings come out on February 25, we’ll be watching to see if the Salesforce growth rate gets back up above 20%.

On the Jan. 27 earnings call, Satya Nadella casually mention that Microsoft’s security business did more than $10 billion in revenue in 2020.

On this Cloud Wars Live podcast, Sean Ammirati and I discuss the transition of power from Jeff Bezos to Andy Jassy, and much more.

A deeper look into the numbers and marketplace dynamics shows that the $5.6 billion Google Cloud lost actually reflects a strong performance.

Microsoft Dynamics 365 Marketing transforms and improves the effectiveness of your marketing activities by engaging customers, nurturing leads, and providing personalized messages at every stage. An intelligent marketing automation tool, the application allows you to plan, execute, and analyze your marketing campaigns, while driving brand awareness and creating new business development opportunities, ensuring that you make the most out of your firm’s marketing investments.

GNC Holdings Inc. – a global specialty retailer of health and wellness products – is making big digital strides. In this case study, learn about how GNC is leveraging personalization AI solutions and E-commerce investments to strengthen the customer experience.

I spoke with EVP Clay Magouyrk, the driving force behind the remarkable emergence of Oracle as a serious player in cloud infrastructure.

Hear from Clay Magouyrk, leader of the Oracle Cloud Infrastructure (OCI) business, about the shifting role of “the edge” & more.

As marketers and sales teams increasingly use Dynamics 365CE & CRM data to make decisions about strategy, marketing spend, and the customer journey, the fields and processes we add to our forms can have a tremendous impact on our success. In this session, marketing and sales users of Dynamics 365CE will learn how to think through required fields, custom fields, option sets, workflows, and more to capture the data they need to inform a successful sales and marketing strategy.The content of this session is geared toward an audience with beginner-level knowledge of the subject area.

AI doesn’t offer a one-size-fits-all solution for businesses, but it provides an answer for particular scenarios or problems in the workplace. In this article, understand the key factors CIOs need to consider before and during the implementation of AI technology in their business.

Xpertdoc Smart Forms are responsive, web-based or embedded data capture forms that enable your customers to easily enter and submit their information electronically, through a better, faster, paperless, and guided process. By exchanging manual, paper-based and error-prone processes for a digital version, you benefit from lowered resource costs, improved internal efficiencies and memorable customer experience.

This ebook covers the 10 must-haves of a document generation strategy companies implement to increase internal efficiencies, lower costs, and improve customer communications and experience, highlighting the critical role of a document generation and document automation solution like Xpertdoc.

Whether you need to generate quotes, sales proposals, reports, insurance policies, financial statements, or other types of documents, Xpertdoc lets you easily create customized document templates, automate business rules and integrate your customer data – all with a single click and zero coding.

Amazon’s AWS cloud unit had an excellent year with revenue of $45.4B, but Microsoft blew past that w/ 2020 commercial cloud revenue of $59.5B.

As ransomware attacks increase in frequency and complexity, businesses need to be on the lookout. Often, data breaches are due to basic and avoidable cybersecurity gaps. Learn how to address existing cybersecurity concerns and respond quicker and more thoroughly against these evolving threats.