Scott Vaughan speaks with strategist Kathleen Schaub about ‘customer value squads,’ which help sales and marketing teams be more nimble and focus on customer needs.
Search Results: customer success (1587)
Celonis detailed another partnership with ERGO Group in a co-creation context — this one targeting functionality intended for the insurance industry — on the final day of its Celosphere 2022 customer conference in Munich.
In this Celosphere 2022 analyst take, Tom Smith and Kieron Allen review tips on successful process mining, sustainability, and partner relations shared by Bayer buyer Timo Peters.
Scott Vaughan extracts the top takeaways from B2B demand generation provider Activate’s sixth annual ‘State of Demand Gen’ research report.
In this Cloud Wars Expo Industry Cloud Battleground Moment, EVP Matt Laukaitis explains how SAP’s retail cloud solutions help retailers deliver on promises to customers.
Pulling off a data modernization requires finding and working with the right tech-savvy partners. Janet Schijns writes about two state governments that reaped major benefits by doing just that.
Bob Evans explains why he thinks that Chief Commercial Officer Judson Althoff’s recent comments on customers’ reverse-offshoring initiatives were “ill-considered, out of place, inappropriate, and wildly naïve.”
Acceleration Economy analysts Tom Smith and Aaron Back review news out of UiPath; they’re impressed by the large-scale customer deployments.
At its customer conference, UiPath details new automation development capabilities, expanded Microsoft partnership, and big customer wins.
In this Cloud Wars Expo News Desk interview, SAP’s Kai Finck discusses the company’s approach to supply chains, sustainability, data privacy, the partner ecosystem, and co-innovation.
In this Cloud Wars Minute, Bob examines Workday’s reported Q2 growth figures and how they illustrate a growing emphasis on industry clouds.
Bonnie Tinder of Raven Intelligence dives into how business leaders get the most out of events for their customers.
Startup impress.ai places strong emphasis on keeping candidates engaged and advancing them through the recruitment ‘funnel.’
Bob and Bonnie talk through the new Transformation Readiness Tool that Raven Intelligence has introduced with consulting partner Sability.
Celonis occupies a unique position in the software industry: It doesn’t manage core business functions like an ERP system, yet it delivers an outsized financial impact for its customers.
Sometimes laying the right foundation is everything. That’s why when the time comes to choose and implement an ERP solution…
Bonnie Tinder shares with Bob Evans seven tactics for software vendors looking to earn “favored partner” status among their customers.
Janet Schijn shares the essential business considerations that can support, extend, and step up your strategy across your firm for maximum results.
Per a new study by Couchbase, 81 percent of enterprises saw digital transformation efforts fail, suffer delays, or be scaled back. Here’s how to keep that from happening.
The RPA leader’s technology, customer successes, and robust partner network position it for ongoing success — even amid economic uncertainty.