Search Results: customer solutions (1829)

Tech experts estimate that businesses have seen three years’ worth of digital transformation in just a few months. The pandemic has forced us to accelerate the advancement and expansion of technology-based business solutions and as a result, four trends are emerging when it comes to customer service delivery.

Are you ready to adopt these trends into your customer service strategies?
In this white paper, learn more about what these technology trends mean for your business as well as how to scale to meet customer needs during a very unpredictable time.

Customer experience used to be a term that was strictly associated with powerful B2C companies like Apple or Amazon. It was in those digital spaces that consumers grew accustomed to the white-glove, specialized service that kept them coming back time and time again.But as time goes on, there’s been a renewed focus on how to smooth out the digital customer journey for all transactions, particularly B2B digital transactions. In a recent report produced by Sapio Research, we found that more manufacturers are using digital solutions to improve customer experience. Improving customer experience will not only allow manufacturers to build new customer relationships but strengthen their current ones as well.Based on an in-depth survey of over 800 manufacturers in the U.S., we were able to put together a series of vetted recommendations for your manufacturing business to stay competitive in a digitized world.

Inogic is a leading Microsoft ISV Gold Partner for Dynamics 365 CRM with a global customer base in 50+ countries. Our wide range of innovative productivity Apps for Dynamics 365 CRM and Power Apps include – Maplytics™, InoLink, User Adoption Monitor, Click2Export, Click2Clone, Click2Undo, Attach2Dynamics, SharePoint Security Sync, Alerts4Dynamics, Lead Assignment and Distribution Automation, Kanban Board, Map My Relationships, Auto Tax Calculator, Recurring Billing Manager & Subscription Management.

Wake boarding innovator uses Experlogix CPQ solution to create entirely new value through “True Symbiotic Integration” in working through their value chain to customers! Learn more about how Experlogix can help your organization by booking a demo or setting up a discovery call with one their experts. It is free, easy and you can do it all right through this platfrom!

Big news from Solver: Integration promises initial deployments of Solver’s cloud planning and reporting for Dynamics 365 in as little as one day to drive quick-time-to-value for Microsoft customers. More to come as we sit down with Nils Rasmussen, Solver CEO, to learn more!

As sales tax compliance quickly emerged as an area of increasing complexity, the company found itself selling food and non-food items — which are taxed differently — in the same gift box. Avalara integrated disparate systems to solve the issues and accelerate growth with solutions that specifically met the customer’s needs!

Today’s retailers need to be sharp: customers expect a seamless, personalized, unified shopping experience—from anywhere at any time. Channels and geographies are a moving target, changing and expanding every day. Competition is forcing you to look at every single aspect of your business to find ways to reduce costs while differentiating your brand and delivering an unforgettable customer experience. ArcherPoint offers end-to-end solutions that enables retailers to thrive.

A comprehensive knowledge base is the critical to improved customer satisfaction and increased productivity. A knowledge base empower customer service reps with solutions to the most common issues in order to efficiently assist customers. In this webinar we will review importance of a Knowledge Base.

Customize Microsoft Dynamics 365 CRM to your industry processes. As a manufacturer, equipment dealer, professional services or property management firm, your industry has unique requirements. Alithya, offers industry-specific solutions to help you improve customer experience and empower your sales, service and marketing teams so you can achieve your target business outcomes.

Developed with the knowledge gained from over 1,500 CRM deployments, our Sales Solutions give you sales intelligence not available from Microsoft Dynamics 365 out of the box. Give your sales and leadership teams the sales intelligence they need to drive profitable sales and improve customer loyalty and satisfaction. When sales leaders have low visibility into what’s coming into the sales funnel, they struggle to ensure their teams are following up on the right opportunities.

Hear from four TrueCommerce customers as they share their experience using TrueCommerce solutions to increase efficiencies, and better position their companies for the future.

Avalara’s suite of cloud-based tax solutions gives you a better way to offload the complexity and improve your tax compliance management directly from Microsoft Dynamics!

Hear from Thuy Tran, corporate controller at SRS Real Estate partners, as she discusses how integrating AvidXchange AP automation solutions with Dynamics GP transformed their invoice and payment processes while enabling her to work remote as part of a national, multi-location organization.

Transform your business by putting the full power of your data to work. Microsoft Dynamics 365 unifies CRM and ERP capabilities by delivering new, purpose-built applications to help manage specific business functions, including Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation, and Financials. KTL can help to seamlessly implement Dynamics 365 for greater productivity, deeper insights, and unique customizations to help businesses accelerate digital transformation.

If you’re considering how to best implement the vast capabilities of Microsoft Office 365 in a context that’s optimized for your business, you’ve come to the right place. At KTL Solutions our customer-first perspective allows us to serve the needs of any business and take the stress out of this change. Whether you’re seeking business email optimization, team communication solutions, or enhanced data security, we can help you make your own customized solution.

Digital transformation isn’t just about ERP and CRM — it’s about leveraging integrated systems to operate more efficiently, empower employees, manage suppliers, gain insights about customers and respond to the market’s ever-changing demands.

Plus+ is committed to helping customers Respond to current challenges by enabling secure, remote, and hybrid work, Recover by reducing cost, managing risk, and enabling business continuity, and Reimagine with next-generation resilient solutions that enhance agility and increase value.

For cloud vendors, the battle for supremacy in industry-specific clouds will be the most intense due to the massive future revenue potential.

Malibu Boats began looking for a better solution in early 2013. After a thorough evaluation of leading CPQ solutions, they chose Experlogix CPQ. Right from the start, Experlogix resolved a critical issue that was the cause of considerable problems: it integrated seamlessly with Microsoft Dynamics CRM, and through CRM, with Microsoft Dynamics GP.

In a classic reflection of their decades-long rivalry, both SAP and Oracle claim they will lead the industry-specific solutions market.