ServiceNow is enabling its partners and ISVs to harness the transformative power of agentic AI through platform extensibility, strategic investments, and industry-specific use cases.
Search Results: customer service (3021)
SAP is significantly outpacing its major competitors in cloud-based enterprise applications, driven by strong growth across its cloud portfolio and strategic platform integration.
Microsoft’s massive agent-building wave shows that success in the AI era is as much about mindset and experimentation as it is about outcomes.
ServiceNow’s Yokohama release introduces thousands of AI agents, reshaping enterprise automation with agentic AI.
Workflow automation and AI processor leaders combine forces to deliver agents that streamline and automate core telco functions including customer service, network operations.
Salesforce and ServiceNow intensify competition by expanding into each other’s core markets, focusing on AI agents and integration.
Salesforce targets ITSM and ServiceNow pursues CRM, shifting the cloud landscape and intensifying competition in the enterprise software market.
ServiceNow is transforming enterprise operations by leveraging its integrated platform and AI-driven solutions to enhance workflow efficiency and deliver customer-centric innovations.
ServiceNow’s innovative approach to AI platforms, agent fulfillment, and strategic partnerships in the cloud comes into clear focus through a conversation with President and COO Amit Zavery.
AI Agent & Copilot Summit speaker Asad Mahmood of HSO discusses benefits of predictive analytics, and how GenAI can accelerate often challenging ERP migrations.
Workday’s Agent System of Record and ServiceNow’s AI Agent Orchestrator are the latest tools from Cloud Wars Top 10 firms to help enterprises manage and govern an AI agent deluge.
ServiceNow calls its system an ‘Orchestrator’ while Workday offers a ‘System of Record.’ Both are striving to bring order to the agentic AI sprawl taking place in enterprises.
ServiceNow AI exec joins Cloud Wars analysts for a discussion on agentic AI-driven business transformation and customer benefits from the company’s ecosystem approach to creating and orchestrating agents.
Financial services leaders take an aggressive posture on AI, agents, and copilots, detailing expansive rollouts spanning business and development use cases, while emphasizing the criticality of data management.
Workflow software leader makes AI agent technology broadly available, and tightly integrated with, AI underpinnings of infrastructure leader to meet key enterprise requirements.
ServiceNow leverages agentic AI to streamline workflows and drive business transformation with intelligent, autonomous agents across industries.
ServiceNow CEO Bill McDermott shares his vision for AI-driven productivity improvements that impact companies across industries.
ServiceNow continues aggressive push, working with partners to develop specializations that will help customers drive results leveraging the latest AI technology.
Salesforce CEO Marc Benioff predicts an AI-powered revolution with “agentic AI,” transforming business operations, reducing costs, and driving unprecedented customer engagement—while signaling a shift toward digital labor over traditional software development.
ServiceNow CEO Bill McDermott shares insights on how AI agents will transform productivity, projecting significant time savings and a $20 trillion opportunity for businesses by 2026, emphasizing the importance of AI-driven innovation and cross-functional integration.