DXC and ServiceNow collaborate to simplify life insurance systems, merging industry IP with AI-powered workflow automation.
Search Results: customer service (2944)
New functionality in Azure AI Foundry, Copilot Studio, and GitHub brings major advances in building and managing AI agents while selecting the optimal model for developer flexibility.
SAP’s AI-driven flywheel strategy connects applications, data, and AI to power agile, end-to-end enterprise operations and future-ready innovation.
Through ServiceNow and strategic acquisitions, Cprime enables companies to modernize their operating models and embrace AI-native business practices.
Oracle and IBM deepen their partnership to bring watsonx to Oracle Cloud Infrastructure, accelerating enterprise adoption of agentic AI and hybrid cloud solutions.
ServiceNow’s AI Maturity Index provides a five-stage framework based on insights from 4,500 companies to help enterprises benchmark, govern, and accelerate their AI strategies.
Data.world acquisition, partnerships with key enteprise software players, and wide range of new AI agents enhance the company’s objective to be the core enterprise software platform.
Google Cloud’s Matt Renner outlines how AI, customer-centricity, and a thriving partner ecosystem are driving record growth and reshaping enterprise value delivery.
ServiceNow aims to redefine CRM with agentic AI and enterprise-wide integration, as shared during Knowledge25.
At ServiceNow 2025, industry leaders showcased how AI, strategic partnerships, and platform unification are driving tangible transformation across enterprise operations.
ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.
Nick Tzitzon of ServiceNow previews Knowledge 25 and explores the real-world value of AI and orchestration.
ServiceNow Knowledge 2025 will showcase new AI capabilities, partner enablement tools, and industry-specific opportunities designed to empower partners to drive business transformation.
Alliance unifies Cisco AI Defense software with ServiceNOw SecOps to deliver a range of functionality including visibility, vulnerability management, and governance.
ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Brian Solis shares insights from the upcoming Knowledge25, focusing on how leadership mindset and AI innovation are shaping tomorrow’s enterprises.
Alphabet is pouring $75 billion into cloud infrastructure after Google Cloud’s Q1 growth rate slipped, constrained by the company’s struggle to keep pace with surging demand.
Salesforce launches Agentforce for Field Service to bring agentic AI into the field — boosting productivity, morale, and real-time responsiveness.
ServiceNow is accelerating its leadership in agentic AI with innovations like AI Agent Studio, Raptor DB, and the AI Agent Value Program—all supported by a robust ecosystem—offering customers a seamless, insight-driven path to adopting and scaling agentic AI across workflows.