Responses API and Computer Using Agent helps customers scale agentic AI initiatives across customer service, IT operations, finance, and supply chain management.
Search Results: customer service (2950)
Currys is modernizing its operations with Microsoft and Accenture’s AI technologies to enhance productivity, customer service, and future AI applications, aiming to lead in AI-enabled retail products.
AI Ecosystem Ep 29: Bankwell embraces GenAI with Cascading AI; Rasa raises $30M for GenAI-based customer service programs; and OpenAI announces its text-to-video model, Sora.
IBM’s generative AI business approaches a $1 billion annualized run rate, driven by increasing demand for applications in code modernization, customer service, and digital labor.
SAP Signavio’s end-to-end transformation suite, bolstered by data and process insights, optimizes processes from application migrations to customer service, GM Rouven Morato says.
Dynamics 365 Copilot is a versatile tool that can help with various business functions, offering capabilities to enhance efficiency and support in areas such as sales, marketing, customer service, and more.
Startups are focusing on specific use cases to apply NLP tools within the RPA industry, such as for improving workflow automation and customer service.
Kenny Mullican explores how on-demand manufacturing powered by multi-cloud technology addresses supply chain, sustainability, and customer service challenges, particularly in retail.
Read how Banco MAIS improved its banking process efficiency and customer service time with IBM’s Business Process Manager on Cloud service.
BKD can guide you through your implementation in a professional, cost-effective manner. We’ve adopted standard procedures in software implementation as part of our ongoing commitment to quality and customer service. Our seven phase OnTrack methodology is based on best practices, incorporating BKD standard quality control procedures for project management. We connect the dots between strategic business objectives and technical deliverables through our proven implementation methodology.
This BCS Product Video will share the powerful capabilities and benefits D365’s suite of business apps including BC, Sales, Customer Service, Power BI, etc
Every day, distributors have the challenge of balancing supply with demand. Affected by worldwide manufacturing activity, consumer demand, and competition, distributors must anticipate accurately or risk a warehouse full of excess inventory. At the same time, they must look for opportunities to for new markets and new suppliers (local and abroad), while working on ways to streamline operations, control costs, and provide good customer service through efficient order fulfillment and service after the sale.
Are you a Business Central user looking to add CRM or customer service capabilities to your Microsoft software arsenal? If so, an attachment app might be right for you and even save you some money.
Help drive sales and increase revenue with IBM Insurance Solution for Microsoft Dynamics. IBM adds accelerators for a 360-degree view of customers and predictive analysis tools to help you deliver exceptional customer service and improve retention and loyalty.
The Zetadocs suite of add-ons for Dynamics 365 Business Central and NAV helps you streamline business processes, freeing you from paper and improving the way your business operates. Finance departments, customer services, sales and operational teams can work more efficiently on screen, saving time and costs, while offering better service levels to customers, suppliers and staff.
Reduce costs with email delivery and speed up query resolution by capturing your customers’ purchase orders. Improve file retrieval and customer service by securely storing order confirmations and invoices in the same electronic archive.
Instantly deliver and archive electronic invoices, drastically reducing the cost and time of invoicing. File all information related to a transaction electronically to speed up query resolution and improve customer service.
Learn how to connect with top shipping carriers using the Blue Horseshoe Supply Chain Cloud. Using data directly from D365, Supply Chain Cloud shops top parcel carriers giving you accurate shipping estimates based on package attributes, destination, and delivery dates. Generate carrier compliant shipping labels, documentation, and tracking information. All shipping data and information ties back directly to D365 to support account assignments, billing, and customer service. Available on Microsoft AppSource.
From Sales to Customer Service to Field Service and the new Project Operations, Velosio has a team of experts ready to help you get the most from Dynamics 365 CRM.
BCUG/NAVUG Member Minequip Corporation knows a thing or two about Special Orders, because they’ve seen a thing or two about Special Orders. In fact, they run over 90% of their business using Special Orders. They’ll share what Special Orders are and how they use them to drive efficiencies and better customer service.