As the customer engagement model drastically changes, low-code enables system integration to maintain a high-quality customer experience.
Search Results: customer service (3085)
‘Time is money in field service business’ – a fact known to one and all. Being late a single time…
Many companies lack insight into their data, forcing them to scramble and respond to situations and challenges as they arise.…
Bob Evans and guest host Bonnie Tinder discuss how services firms and clients can find new ways to minimize disruptions caused by job flux.
Offering excellent field service is critical to satisfy customers and increase revenue of a company. Field service businesses understand that…
ServiceNow has gone pretty unchallenged in the “digital workflow” area—but Marc Benioff seems poised to change that with Salesforce + Slack.
On the company’s recent Q3 earnings call, Salesforce leadership subtly but unmistakably positioned superstar Slack as the ServiceNow slayer.
Can retailers deliver personalized customer buying journeys? Day 5 of Industry Cloud Battleground put the focus on the retail industry. Did the leading tech companies change your perspectives?
Banking management, insurance, mortgages, cryptocurrency, & more were featured in Day 4 of Industry Cloud Battleground on financial services. Were any of your traditional notions challenged?
As financial services companies are turning to cloud infrastructure, there are a few requirements for them to meet customer needs and expand.
Learn how Today’s Women’s Health Specialists eliminated paperwork by implementing a digital system for document management.
Learn how Coleman Equipment used integrated digital marketing to increase store traffic and boost revenue with emfluence Marketing Platform.
Matt Laukaitis, EVP Consumer Industries at SAP, outlines their market centric development led by product and industry advisory councils
Bill McDermott and ServiceNow seem poised to introduce a new, more refined and more strategic initiative around the concept of hyperautomation. This will be an exciting one to watch.
Abhijit Mitra, VP & GM, says they built a vaccination program in a couple of weeks & a customer was able to implement it in just 5 days
In this Cloud Wars Live episode, I talk with Bonnie Tinder about key findings & trends for how “the great resignation” is affecting projects.
Learn how an agricultural cooperative improved its customer experience by automating its deductions management process with HighRadius.
Hear perspectives straight from consultants regarding detrimental challenges that customers may encounter during a software implementation.
Aaron Back hosts analysts Scott Vaughan, John Foley, and John Muehling for a roundtable discussion on Customer Data.
With enterprises undergoing digital transformations to stay competitive, organizations are also competing for managed security services.