Logatik’s CEO got exposure to process mining in university and professional settings, then took the leap into consulting for mid-size firms.
Search Results: customer service (2959)
On the heels of a cloud alliance with Microsoft, Kyndryl allies with Google Cloud, giving mainframe customers more cloud choices, as Tom Smith explains in episode 57 of the Cloud Wars Horizon Minute.
Kyndryl allies with Google Cloud to help customers move their mainframe applications to the cloud; it also deepens its Microsoft partnership.
The largest ServiceNow Q2 deals have demonstrated how the low-code revolution is a powerful force shaping the business tech landscape.
In CXO2 Minute, Ep. 51, Wayne says that digital optimization creates value by taking what a company is already doing and making it faster and cheaper
Toni Witt explains why Starbucks Odyssey, an extension of the company’s loyalty program that lets customers earn NFTs, is so innovative.
Bob Evans explains why he thinks that Chief Commercial Officer Judson Althoff’s recent comments on customers’ reverse-offshoring initiatives were “ill-considered, out of place, inappropriate, and wildly naïve.”
SAS is a latecomer to the cloud party, but its loyal following and respected technology still make its move relevant in the analytics space.
Analyst Aaron Back talks with Oracle CIO Jae Evans about CloudWorld 2022 and what customers can expect to see. Sponsored by Oracle.
The two companies are working together to help mainframe customers take advantage of applications and data available in the cloud.
Kyndryl extends reach of its Digital Workplace Services with deeper ties to virtual desktop leader Citrix, expanded Singapore Airlines deal.
At its customer conference, UiPath details new automation development capabilities, expanded Microsoft partnership, and big customer wins.
Kyndryl launches a co-creation ‘experience’ that brings in customers and partners to architect effective infrastructure and services outcomes.
In this Cloud Wars Industry Cloud Battleground Moment, IBM CPO/CTO of Compliance Technology Doc Vaidhyanathan covers the company’s financial services solutions for long-term strategy.
Indirect routes are becoming more common when delivering goods and services, which is why third-party distribution is required to keep your customers happy and loyal, explains Janet Schijns.
In Episode 18 of the Growth Swarm podcast, John Siefert, Bob Evans, Tony Uphoff, and Scott Vaughan discuss customer centricity, security, co-creation, and other multi-cloud concerns.
Surprisingly, Oracle has become a paying customer of competitor AWS in a strategic move for the company to enable multi-cloud interoperability.
Everything is now a service, says Janet Schijns, who evaluates market realities to explore the latest addition to the category:”Outcomes-as-a-Service,” or OaaS.
UiPath beat expectations, lowered its forecast, and emphasized how customers are looking for fast time to value in a choppy environment.
Bob Evans talks with Toni Tomic, Group VP and Global Head of insurance at SAP and Mitch Bouchard, president for the Americas at SAP Fioneer.