In this Cloud Wars Expo moment, Oracle Head of Platform Modernization North America Sabina Zafar explains how consumers desire a single “super app” that grants them the ability to do everything in one place.
Search Results: customer service (2939)
Kieron writes about how IKEA, Threadless, and other companies are increasing customer engagement by co-creating with them on new products.
Scott Vaughan speaks with strategist Kathleen Schaub about ‘customer value squads,’ which help sales and marketing teams be more nimble and focus on customer needs.
The name of ServiceNow’s new program,” RiseUp with ServiceNow,” might ring a bell. Bob Evans explains why in the context of the Cloud Wars.
In this Cloud Wars Expo Moment, Google Cloud VP of Retail and Consumer Carrie Tharp details four key areas where the company is helping its hospitality industry customers improve their guest experiences.
Microservices enable organizations to handle the growing complexity of data storage, but, as Pablo explains, they need frameworks to function optimally.
In this episode, Bob shares his thoughts on the recent news that Bill McDermott has been named as chairman of ServiceNow, where he has been the CEO for the past three years.
Last week, Amazon CFO Brian Olsavsky further discussed the Q3 financial results of AWS and its current customer strategy.
In this episode, Bob discusses AWS’ current customer strategy and its Q3 revenue growth rate, which increased by 27% from Q2, according to CFO Brian Oslavsky.
As Bill explains, continuous delivery/deployment scenarios require special and specific security — especially in industries that handle sensitive personal and financial data.
Kyndryl consulting push brings together co-creation and integration to help customers drive digital transformation, IT modernization.
In episode 23 of the Growth Swarm podcast, John, Bob, Scott, and Tony share major themes – customer centricity and partner ecosystems – that were prominent at three recent tech events.
Oracle’s Nicholas Smith discusses the impact of AI/ML to patch, optimize, and fine-tune autonomous databases for public sector customers.
Bob Evans asks Tony Uphoff to share his thoughts on how to scale a business today, one of the most challenging things for execs to do.
Scott Vaughan provides several examples of “customer dazzle” to show why now’s the time for businesses to modernize their cloud database strategies and develop scalable environments.
Logatik’s CEO got exposure to process mining in university and professional settings, then took the leap into consulting for mid-size firms.
On the heels of a cloud alliance with Microsoft, Kyndryl allies with Google Cloud, giving mainframe customers more cloud choices, as Tom Smith explains in episode 57 of the Cloud Wars Horizon Minute.
Kyndryl allies with Google Cloud to help customers move their mainframe applications to the cloud; it also deepens its Microsoft partnership.
The largest ServiceNow Q2 deals have demonstrated how the low-code revolution is a powerful force shaping the business tech landscape.
In CXO2 Minute, Ep. 51, Wayne says that digital optimization creates value by taking what a company is already doing and making it faster and cheaper