Shifting marketing conditions have accelerated cloud adoption. However, many organizations are still weighing the costs, complexities, and risks against the clear benefits of…
Search Results: customer service (3003)
During the Industry Cloud Battleground event, EVP Mike Sicilia explained the new Oracle industry cloud suites initiative in detail.
Investors are betting that database vendors Neo4j and Firebolt could be the next big thing in the red-hot, $50 billion database market.
John R. White is one of the leading innovators within the B2B food and beverage industry, as they decided to…
Key points from SAP’s presentation at the Cloud Wars Industry Battleground event on June 23, 2021. This post summarizes what…
For 2 years, Marc Benioff has claimed that Salesforce is not getting into HCM—even as it’s clearly been getting into HCM.
ServiceNow helps CSPs launch services and realize revenue faster, while ensuring customer success.
Calling Q4 “fantastic” and “incredible”, Oracle chief executive Safra Catz made a statement on the company’s recent earnings call.
Managing customer relations can be time-consuming process, but CRM tools continue to grow in popularity with the help of cloud solutions.
Until recently, Google Cloud rarely talked about OCTO and philosophy, which to my knowledge is without peer among the Cloud Wars Top 10.
John Siefert, Bridget Courneya, and Aaron Back recap their week and the latest from the business and tech market on “The Wrap”.
In a market already crowded with database DB, data warehouses, data lakes, and other technologies, how new and different are data clouds?
Howard Boville sat down with Cloud Wars Live to talk the IBM & SAP relationship (which is almost 50 years old), industry knowledge, and more.
A newly assertive and re-energized IBM is moving in to extend and enrich its 50-year strategic relationship with SAP.
Snowflake processed one billion queries in a single day, CEO Frank Slootman revealed during the company’s Q1 FY2022 earnings call.
CEO Marc Benioff used his recent first quarter earnings call to explain how Salesforce’s transformation has it on a path to $50B in revenue.
Low-code shouldn’t mean high risk. Below, we’ll explore these potential failures and consider best practices to keep low-code platform security in check.
Sponsored by Oracle. A souped-up in-memory query accelerator called HeatWave gives MySQL huge advantages over Amazon’s Redshift & Aurora DBs.
Hear from one of the top technologists at IBM, VP & Cloud CTO Hillery Hunter, on customer expectations, industry clouds, security & more.
SAP is partnering with investment firm Dediq that will pump more than $600 million into a new joint FinTech venture, Fioneer.