Microsoft’s 2025 AI direction, including new tools, integrations, and a shift in ethical focus.
Search Results: customer experience (2124)
Avanade draws on extensive customer engagements to deliver agentic AI platform with pre-built AI agents and templates to accelerate launch and scaling of AI.
Overall, Ignite 2025 positions Microsoft not just as a tool provider but as a platform orchestrator for an intelligent, scalable, and compliant AI enterprise.
Stoneridge Software CEO, Eric Newell, shares his takeaways from Summit NA 2025 with John Siefert, specifically around the influence of agents in CRM.
SAP and Snowflake have teamed up to create a unified platform that simplifies access to AI-ready business data for enterprise innovation.
Google Cloud’s Q3 2025 saw explosive 34% growth, a $155B backlog, and more billion-dollar AI deals than the last two years combined, cementing its rise as the AI-first cloud powerhouse.
Deep-reasoning agent gains ability to fill out forms, create apps and build presentations after gathering data from a wide range of approved sources.
ServiceNow’s Amit Zavery explains how the new AI Experience unifies fragmented enterprise systems into a single, trusted workflow platform that automates work, reduces tech debt, and delivers measurable business outcomes.
SAP’s focus on evolving its cloud ERP and Business Data Cloud platforms is paying off with dramatic Q3 gains.
Community Summit proved AI is no longer just hype. It’s a growing toolset that demands intentional learning, trial, and shared knowledge to unlock its full potential.
Final day of Community Summit North America 2025 spotlighted AI’s real-world impact — from cybersecurity and Copilot innovation to the evolving partnership between humans and intelligent technology.
The AWS outage this week could have a devastating impact on Amazon, as it’s already falling behind competitors.
The recent outage that AWS experienced could have a significant impact on the company’s reputation, pushing it further behind competitors.
Community Summit’s second day focused on translating Copilot’s promise into measurable outcomes for teams across industries.
Salesforce has high ambitions for agentic AI and Data Cloud, as the company is making its way into new market categories.
AI and Copilots took center stage on day one of Community Summit, with sessions showing how the technology is driving real business change.
Sentinel Data Lake provides important data storage and management improvements; universal connectors facilitate integration of third-party data such as SAP, Jason Revill says.
SAP’s Connect event unveiled a transformative strategy focused on AI, unified data, and personalized assistants to create a truly Intelligent Enterprise.
With its expansion to mobile and deeper Windows integration, Microsoft’s Gaming Copilot introduces a smarter, AI-enhanced gameplay experience.
With Larry Ellison’s bold AI vision, Oracle aims to go beyond tech solutions and foster new, profitable relationships across industries by unifying mission-critical data and cloud infrastructure.