Bonnie Tinder shares insights from a recent Salesforce event, exploring how AI agents, unified data, and customer-focused innovation are reshaping the enterprise software landscape.
Search Results: customer experience (2073)
Cognizant differentiates itself by combining industry experience with AI-led ServiceNow solutions.
Oracle and IBM deepen their partnership to bring watsonx to Oracle Cloud Infrastructure, accelerating enterprise adoption of agentic AI and hybrid cloud solutions.
Google Cloud’s Matt Renner outlines how AI, customer-centricity, and a thriving partner ecosystem are driving record growth and reshaping enterprise value delivery.
Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.
Nova Sonic marks Amazon’s latest push into agentic AI, offering developers a powerful new tool for building natural, voice-driven applications through a single, integrated model.
Salesforce CEO Marc Benioff predicts an AI-powered revolution with “agentic AI,” transforming business operations, reducing costs, and driving unprecedented customer engagement—while signaling a shift toward digital labor over traditional software development.
The company’s new Using Agentspace provides insights from text, images, video, and audio sources, while NotebookLM enables retail employees to get more from company assets.
SAP CEO Christian Klein discusses how the company is leveraging AI and end-to-end solutions, including the “super agent” Joule, to drive business transformation and enhance customer productivity.
AI Agent & Copilot Summit programming committee member discusses AI opportunities in customer service, financial reconciliation, and supply chains.
Krishna’s three-step strategy to deploy AI effectively in enterprises starts with low-risk use cases.
SAP Business Network enables companies to transform their supply chains into strategic assets that enhance customer relationships.
The SAP Business Network enables businesses to enhance customer experiences by streamlining supply chains, leveraging technology, and driving continuous improvement despite challenges.
The SAP Business Network drives bold, customer-centric supply chain transformation, facilitating $6 trillion in transactions over the past year while delivering efficiency, visibility, and superior customer experiences.
Bonnie Tinder shares insights on how leveraging customer feedback and data can enhance user experience and drive business success.
Study analyzes AI adoption trends, real-world ROI across the most common use cases. Microsoft also releases a huge volume of customer use cases that provide validation of AI’s benefits.
Google Cloud’s ecosystem of advanced AI technologies and industry partnerships empowers businesses to drive productivity, innovation, and growth through strategic applications of GenAI, data management, and security.
While at UiPath FORWARD, Tom Smith chats with Bron Hastings and Dhruv Asher about UiPath’s partnership with SAP.
AI Copilot event at Community Summit delivers Copilot perspectives from Microsoft as well as customers and partners, who highlight near-term opportunities and challenges.
A new Google Cloud and Vodafone partnership exemplifies the power of cloud technology in enabling businesses to innovate, transform, and create new revenue streams.