SAP Signavio’s end-to-end transformation suite, bolstered by data and process insights, optimizes processes from application migrations to customer service, GM Rouven Morato says.
Search Results: customer experience (2044)
Digital transformation and as-a-service technologies have altered business technology buying, leading to the collapse of the traditional funnel and the rise of trust as a core purchase criteria.
Janet Schijns offers strategic advice for enterprises that need to resolve this apparent dichotomy in their digital transformation initiatives.
At the intersection of business-to-business commerce, there are multiple touchpoints before products make their way to a final destination.
Bob Evans proposes his “Sapphire Wishlist,” which includes five critical ideas that he hopes are addressed at SAP’s upcoming event.
Acceleration Economy along with Google and Microsoft introduce the Generative AI Digital Summit, featuring insights from industry leaders and practitioner analysts.
In a recent shareholder letter, Amazon CEO Andy Jassy has deemed the company as the leader of machine learning (ML), having more ML customers than any of its competitors.
From cloud and data modernization frameworks to digital transformation lessons, Day 2 of Digital CIO Summit delivered a wide range of timely insights.
API-driven partnership strategies fuel revenue, co-creation initiatives, and great customer experience. Get tips on building and executing a strategy for your organization.
Workday’s 38 use cases that leverage AI and ML technologies focus on the growth, simplification, and innovation of businesses.
Machine learning comes with many benefits for cybersecurity, but cutting-edge bad actors are looking to exploit ML for their own gain. Chris Hughest explains how to fight “adversarial ML.”
Learn all the latest in retail innovation from our expert team of practitioner-analysts including how to enhance your strategies with hyperautomation.
In this interview, Google Cloud vice president Umesh Vemuri shares insights into what the new Uber partnership will look like.
Uber has decided to partner with both Oracle and Google Cloud to drive cloud-powered innovation and growth. Bob Evans shares CEO reactions from all companies.
In this Cloud Wars Minute, Bob Evans reviews the latest growth rates of Microsoft Dynamics 365, which have slowed in comparison to Oracle and SAP apps.
Bank and insurance execs explain how they are consolidating systems, pivoting to embrace new priorities, and using multi-cloud technology.
In this Industry Cloud Battleground Session, Workday’s Indy Bains, Sharon Schell, and Joe Wilson describe how Workday assists the retail industry in creating personalized experiences.
When AI is combined with data, new technologies, opportunities, & outcomes emerge. From Edge AI to voice commerce, to autonomous robots, the retail industry is ripe with new potential.
Today CMOs are more involved with technology decision-making than ever before, which is why they must proactively manage and accelerate partnerships to gain success.
Inflation puts pressure on businesses to raise their prices, but raising prices runs the risk of alienating customers. Janet explores how to add value so you can raise prices without customer fallout.