I read through Oracle EVP Steve Miranda’s Miranda blog post released this morning as Oracle kicks off its Modern Customer Experience event in Las Vegas.
Search Results: customer experience (2031)
AI agents present opportunities to break down data silos, forecast health events, and develop personalized treatment plans. Such use cases benefit patients, providers, and the entire healthcare ecosystem.
ServiceNow’s AI Maturity Index provides a five-stage framework based on insights from 4,500 companies to help enterprises benchmark, govern, and accelerate their AI strategies.
Microsoft outlines its vision for building AI-first companies by integrating agentic AI, Copilot, and human collaboration across its business applications suite.
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
ServiceNow continues aggressive push, working with partners to develop specializations that will help customers drive results leveraging the latest AI technology.
Tony Harris, senior vice president of marketing and solutions for SAP Business Network, discusses the network’s unique position as the world’s largest B2B trading partner platform, managing over $6 trillion in annual spend.
Catz talks about Oracle’s growth strategy, focus on multi-cloud partnerships, AI healthcare applications, and the pursuit of its $100-billion revenue goal.
Google Cloud’s growth rate has continued to accelerate, with Q3 reflecting the fastest growth in the five most recent quarters.
The startup Writer builds enterprise-grade tools to help companies create AI apps, as well as off-the-shelf apps optimized for vertical industries. Big customers are embracing the approach.
This Zendesk IT Report highlights the need for organizations to invest in AI, data security, and personalized customer experiences to stay competitive in a rapidly evolving digital landscape.
Oracle’s ground-breaking moves to embrace competitors in multi-cloud partnerships is paying new dividends as those competitors push out new services optimized for Oracle customers.
Jerry Dischler and Colleen Kapase describe how describe how Google Cloud empowers businesses through innovative offerings, such as Gemini.
Organizations must thoroughly plan, budget, and evaluate key considerations before transitioning from on-premise to the cloud.
Microsoft has evolved from pioneering desktop operating systems to leadership in AI, with innovative products and customer-centric strategic partnerships.
Salesforce’s Q1 revenue growth hit 11%, but a forecast of 8-9% fiscal-year growth caused a sharp market cap drop due to concerns over declining customer spending and future growth challenges.
IBM’s Raj Datta shares insights on the company’s latest innovations and partnerships leading up to the IBM Think event.
Iconic soft-drink brand recognizes the need to engage with consumers in ways that tap the latest technology to maintain their loyalty.
The first day of Knowledge24, ServiceNow’s annual conference, was filled with conversations around partnerships and the GenAI era.
New AI-driven functionality automates monotonous tasks to accelerate the sales process and equip marketers, sellers, and service agents to better target buyers.