Oracle’s latest AI agents focus on actionable intelligence and embedded design, enabling HR professionals to make faster decisions and employees to enjoy a smoother workplace journey.
Search Results: customer experience (2118)
Oracle EVP Gary Miller shares how the company is helping customers achieve measurable business outcomes by embedding AI across its stack, aligning partner and customer success, and guiding organizations at every stage of their AI journey.
Salesforce launches Agentforce for the Public Sector, delivering compliant AI agents tailored to government needs.
Despite AI hype, most implementations still struggle with basics like data quality, clarity, and stakeholder alignment.
Salesforce and ServiceNow are each investing $750M in Genesys, strengthening partnerships to deliver AI-powered, orchestrated customer experiences.
Bonnie Tinder, CEO of Raven Intelligence, joins Bob Evans to explore how AI is reshaping enterprise consulting — highlighting the fall of traditional models, the rise of nimble firms, and the critical role of transparency in earning client trust.
Google Cloud partners with the UK Government to modernize outdated systems, aiming to cut costs by $50 billion while enhancing public service delivery.
Oracle and AWS are turning rivalry into results with Oracle Database@AWS now generally available.
Bonnie Tinder shares insights from a recent Salesforce event, exploring how AI agents, unified data, and customer-focused innovation are reshaping the enterprise software landscape.
Cognizant differentiates itself by combining industry experience with AI-led ServiceNow solutions.
Oracle and IBM deepen their partnership to bring watsonx to Oracle Cloud Infrastructure, accelerating enterprise adoption of agentic AI and hybrid cloud solutions.
Google Cloud’s Matt Renner outlines how AI, customer-centricity, and a thriving partner ecosystem are driving record growth and reshaping enterprise value delivery.
Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.
Nova Sonic marks Amazon’s latest push into agentic AI, offering developers a powerful new tool for building natural, voice-driven applications through a single, integrated model.
Salesforce CEO Marc Benioff predicts an AI-powered revolution with “agentic AI,” transforming business operations, reducing costs, and driving unprecedented customer engagement—while signaling a shift toward digital labor over traditional software development.
The company’s new Using Agentspace provides insights from text, images, video, and audio sources, while NotebookLM enables retail employees to get more from company assets.
SAP CEO Christian Klein discusses how the company is leveraging AI and end-to-end solutions, including the “super agent” Joule, to drive business transformation and enhance customer productivity.
AI Agent & Copilot Summit programming committee member discusses AI opportunities in customer service, financial reconciliation, and supply chains.
Krishna’s three-step strategy to deploy AI effectively in enterprises starts with low-risk use cases.
SAP Business Network enables companies to transform their supply chains into strategic assets that enhance customer relationships.