Decoupling.co’s Thales Teixeira shares his experiences, research, and expertise on entrepreneurship, the economics of attention, and demystifying disruption.
Search Results: customer experience (2096)
ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.
Salesforce’s latest research outlines four key consumer personas shaping the future of agentic AI adoption.
Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.
Successful AI deployment demands intentional strategy, cultural readiness, and a clear focus on delivering real business outcomes.
In this episode of the AI Agent & Copilot podcast, recorded on location at the AI Agent & Copilot Summit,…
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
Microsoft Copilot can work across multiple systems in complex use cases, with UiPath providing orchestration functionality.
New thinking emerges about human-agent interplay and optimal ways to build organizations augmented by AI.
Google Cloud reimagines The Wizard of Oz at The Sphere, daring CEOs to dream bigger.
Kyndryl and Google Cloud launch a structured, AI-powered program to tackle mainframe modernization with clear ROI.
Salesforce may lead in CRM, but Google Cloud is leading the charge into the future of AI-powered customer engagement.
Microsoft’s Copilot Control Systems provides security, management, and measurement reporting to help customers ensure the maximum value from their investment in Copilots and agents.
Heidi Bamburg discusses the launch of the Sikich AI Factory, which provides customers with an environment to be hands-on with AI applications.
Corporate Vice President Bryan Goode discusses AI adoption trends, the rise of Copilots and agents, and strategic deployment for business leaders navigating digital transformation.
Microsoft execs detail agentic AI opportunities and progression, as well as how their platforms make it all possible. BDO exec details organizational considerations for AI success.
AI agents are redefining how businesses operate, making processes more efficient and driving real transformation. A
Bestselling author and business podcaster frames the career changes taking places in careers such as programming and starting companies, lays out how employees can thrive as “creator capitalists.”
Avanade exec explains how expanding partnership with public university aims to prepare students for STEM careers with real-world opportunities while laying the groundwork for responsbible/ethical AI.
New functionality for agents embedded in workflows leverages Agentforce API, which enables triggered actions to be integrated into backend processes as well as third-party apps and systems.