Learn how an Australian technical and engineering company adopted paperless business operations to reduce expenses and meet customer needs.
Search Results: customer experience (2086)
Today’s world is rapidly changing, so businesses are having to find new ways to adapt. There are trends that have shaped how digital transformation impacts businesses that CFOs should be aware of.
CFOs looking to transform their business should notice this small but significant semantic difference between digitization and digitalization
Conversational commerce is an innovative idea that’s transforming the entire e-commerce landscape. Using conversational commerce makes it possible for companies,…
The responsibilities of Chief Financial Officers have changed over time. Read about the role of the CFO, beyond just financial management.
Any digital transformation effort will require automation to succeed today. So, what’s holding you back? Take a listen and think about automation differently.
Scott LeFante is the Director, Global Field Service Lead at RSM. He is also a CRM Executive with over 20…
Its databases and analytics technologies are helping to drive breakneck recent growth for Google Cloud under CEO Thomas Kurian.
Workflow automation software is helping knowledge workers automate tedious and repetitive tasks. These time-consuming actions include scheduling, email, payroll, team…
Founded in 1992, Logan Consulting focuses serving clients through consultations. Supporting clients in North America and availability to serve worldwide,…
Business Challenge – Staying Ahead of Demand As a leading global online marketplace, Etsy has more than 2.8 million sellers…
The amount of data in the workplace is widely available. Businesses can view an endless stream of data, whether it’s…
Cloud software solutions eliminate the burden of system administration and maintenance so management can focus on value-added activities. They remove the need for IT teams to manage on-premise implementations that are tough to forecast from a resourcing perspective. They reduce costs significantly while providing better service, more agility and greater security.
Optimal connectivity will continue to play a crucial role in the digital world whether IoT, edge computing, cloud apps and more. How will businesses adapt to this change?
On average, about half of companies say they have yet to realize substantial value from their cloud investments, found a…
In this analysis by Pablo Moreno, explore how Artificial Intelligence is impacting and future-proofing the legal practice
As financial institutions (FIs) seek to drive improved efficiency and customer experience in an increasingly competitive and crowded market, technology…
John R. White is one of the leading innovators within the B2B food and beverage industry, as they decided to…
For 2 years, Marc Benioff has claimed that Salesforce is not getting into HCM—even as it’s clearly been getting into HCM.
But more needs to be done to transform bank operations investments into better customer experiences.