Desde NLP y chatbots hasta comunicaciones de marketing personalizadas y recorridos dinámicos del cliente, hay muchas oportunidades basadas en la IA para mejorar la experiencia del cliente, como informa Toni Witt
Search Results: customer experience (1907)
Bob Evans gives an overview of Amazon CEO Andy Jassy’s recent earnings calls, on which he discussed the long-term future of the cloud for AWS.
Bob Evans reviews Amazon CEO Andy Jassy’s rare appearance at the company’s recent earnings call, during which he discussed AWS’ prospects.
In this Cloud Wars Minute, Bob Evans discusses his CEO Outlook interview with ServiceNow chief executive Bill McDermott.
Bob Evans looks at the comparative growth rates across the major providers of enterprise apps.
In this Cloud Wars Minute, Bob Evans reviews the latest growth rates of Microsoft Dynamics 365, which have slowed in comparison to Oracle and SAP apps.
The latest Growth Swarm podcast explores how human intelligence is being redefined in a world of increasingly ubiquitous artificial intelligence.
Analysts Scott Vaughan and Tom Smith put context around the AI outlook for retailers and the fast-changing partner ecosystem in that vertical.
Acceleration Economy Co-founders John Siefert and Bob Evans explain how our Digital CIO Summit equips CXOs to create opportunities with data, cybersecurity and other technology platforms.
Today’s artificial intelligence apps have the capability to fundamentally transform businesses, as Tony Uphoff explains, but they work best when humans are in the mix.
The alliance between retail and cloud giants makes Walmart industry cloud expertise, tech available to other retailers in Salesforce app store.
Bob Evans details his one-on-one interview with IBM’s CEO Arvind Krishna, who offers insights into IBM’s focus on AI and hybrid cloud and his optimism towards the impact of enterprise technology.
Analyst Joanna Martinez explains why Amazon’s strengths in data and user experience bode well for the upcoming AWS Supply Chain app.
In this CXO Roundtable discussion, experienced board members Tony Uphoff, Janet Schijns, and Wayne Sadin discuss some important considerations for improving the composition of BODs.
Bank and insurance execs explain how they are consolidating systems, pivoting to embrace new priorities, and using multi-cloud technology.
In this Industry Cloud Battleground Session, Workday’s Indy Bains, Sharon Schell, and Joe Wilson describe how Workday assists the retail industry in creating personalized experiences.
When AI is combined with data, new technologies, opportunities, & outcomes emerge. From Edge AI to voice commerce, to autonomous robots, the retail industry is ripe with new potential.
Today CMOs are more involved with technology decision-making than ever before, which is why they must proactively manage and accelerate partnerships to gain success.
In today’s world, customers strongly want to do business with companies that are serious about sustainability. CMOs and GTM leaders integrating sustainability initiatives into their organizations should prioritize these steps first.
Through targeted, personalized efforts, companies can receive feedback from their customers on their products. And customers expect the feature, as Kieron explains in episode 16.