With only about 15% of consumers using customer-facing AI, grocery retailers are shifting their strategy. Instead of pushing AI directly to shoppers, companies are investing in AI copilots for store associates to drive operational efficiency and better customer service.
Search Results: customer experience (2119)
Unilever and Google Cloud are building an AI-first marketing and fulfillment engine that signals a new era of agentic commerce.
Oracle’s new AI agents automate supply chain tasks including planning cycles, sourcing, inventory management, and logistics coordination, helping organizations improve resilience, efficiency, and operational visibility.
AWS is seeing stronger-than-expected growth in non-AI workloads as enterprises accelerate cloud migrations. Jassy says both core infrastructure and AI services are driving demand, requiring rapid capacity expansion across data centers and power infrastructure.
Truvio leaders Joakim Alm and Aynsley Keller describe the launch of the new brand and what the impact will be for customers and partners.
Enterprises are shifting from AI insights to automated actions that adapt continuously and operate at real-time speed.
According to Workday’s AI study, only 14% of companies consistently get clear results from AI. Investing in people, not just tech, is what truly drives long-term value and productivity.
Google Cloud CTO Will Grannis urges enterprises to reverse-engineer AI strategies around customer needs, not technology, for deeper transformation.
Microsoft is positioning itself as a leader in the voice-enabled agent workflow space, supported by its vast user base.
The 2025 Community Summit North America keynote brought together thousands of Microsoft leaders and community innovators to showcase how AI is transforming Dynamics 365 and redefining the future of business applications.
Founded by veterans of Dynamics 365 projects, elevaite365 Test Automation tackles test automation with a vision tailored for today’s business needs.
Salesforce data shows financial services, retail, and hospitality leading in AI agent deployment, driving major operational efficiencies.
The latest AI push from workflow automation titan includes agents that manage diverse functions, multivendor agent governance, and a Configure Price Quote app as part of “Autonomous CRM.”
A deep look at AI agent usage by Google Cloud reveals telecom and manufacturing firms setting the pace, while security and customer service use cases are benefiting a range of industries.
Ajay Patel of IBM outlines how enterprises are shifting from AI experimentation to real-world application, especially in sales, R&D, and operations.
AI agents present opportunities to break down data silos, forecast health events, and develop personalized treatment plans. Such use cases benefit patients, providers, and the entire healthcare ecosystem.
Snowflake partners with LA28 Olympics and Team USA to showcase the real-world power of its AI Data Cloud in driving athlete performance, fan experience, and global visibility for AI adoption.
DXC and ServiceNow collaborate to simplify life insurance systems, merging industry IP with AI-powered workflow automation.
Marc Benioff is shifting Salesforce’s focus from cloud apps to AI-driven data solutions.
SAP leaders argue that agentic AI will enhance — rather than replace — enterprise applications by integrating seamlessly with data and AI capabilities.











