Microsoft is positioning itself as a leader in the voice-enabled agent workflow space, supported by its vast user base.
Search Results: customer experience (2099)
The 2025 Community Summit North America keynote brought together thousands of Microsoft leaders and community innovators to showcase how AI is transforming Dynamics 365 and redefining the future of business applications.
Founded by veterans of Dynamics 365 projects, elevaite365 Test Automation tackles test automation with a vision tailored for today’s business needs.
Salesforce data shows financial services, retail, and hospitality leading in AI agent deployment, driving major operational efficiencies.
The latest AI push from workflow automation titan includes agents that manage diverse functions, multivendor agent governance, and a Configure Price Quote app as part of “Autonomous CRM.”
A deep look at AI agent usage by Google Cloud reveals telecom and manufacturing firms setting the pace, while security and customer service use cases are benefiting a range of industries.
Ajay Patel of IBM outlines how enterprises are shifting from AI experimentation to real-world application, especially in sales, R&D, and operations.
AI agents present opportunities to break down data silos, forecast health events, and develop personalized treatment plans. Such use cases benefit patients, providers, and the entire healthcare ecosystem.
Snowflake partners with LA28 Olympics and Team USA to showcase the real-world power of its AI Data Cloud in driving athlete performance, fan experience, and global visibility for AI adoption.
DXC and ServiceNow collaborate to simplify life insurance systems, merging industry IP with AI-powered workflow automation.
Marc Benioff is shifting Salesforce’s focus from cloud apps to AI-driven data solutions.
SAP leaders argue that agentic AI will enhance — rather than replace — enterprise applications by integrating seamlessly with data and AI capabilities.
Through ServiceNow and strategic acquisitions, Cprime enables companies to modernize their operating models and embrace AI-native business practices.
ServiceNow’s AI Maturity Index provides a five-stage framework based on insights from 4,500 companies to help enterprises benchmark, govern, and accelerate their AI strategies.
Microsoft outlines its vision for building AI-first companies by integrating agentic AI, Copilot, and human collaboration across its business applications suite.
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
As AI strains global infrastructure, Oracle answers with a nimble, sovereign-ready, multi-cloud approach.
ServiceNow is enabling its partners and ISVs to harness the transformative power of agentic AI through platform extensibility, strategic investments, and industry-specific use cases.
AI Agent & Copilot Summit speaker Tony Uphoff will share insights on implementing AI in modern marketing and best practices for integrating AI technologies into business strategies during the Industry AI panel he’s leading.
Workflow automation and AI processor leaders combine forces to deliver agents that streamline and automate core telco functions including customer service, network operations.