Search Results: analytics (1096)

“The reason for employee engagement is the passionate pursuit of a better customer experience.” The innovation engine behind next generation customer experiences is engaged employees. Being people-centric isn’t a new concept, but digital workplace tools that can make it a reality have advanced significantly in recent years. In this session, best-selling author Geoff Ables shares what a people-centric organization looks like, with case studies highlighting how big data, analytics, employee engagement, processes, change management, user adoption, and culture have to align, and proven organizational disciplines that result in better customer and employee engagement. You’ll leave inspired, informed and full of ideas that will drive change – even transformation – in your organization. “If profit is the pulse of a company, then people are the heart.”

Power Platform Presenter:  @Belinda Allen, MVP – Trainer/Author/MVP, Smith & Allen Consulting
Power BI is a cloud-based business analytics service that enables anyone to visualize and analyze data with greater speed, efficiency, and understanding. It connects users to a broad range of data through easy-to-use dashboards, interactive reports, and compelling visualizations that bring data to life. Attend this session to start from the beginning: what is Power BI and how can it work for me?  Understand how Power BI Works See examples of visualizations can tell a story.
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Learn how to improve adoption, analytics and AI through better activity management.

Most teams struggle to get full adoption of activity management. Users often complain that planning and tracking activities in CRM can slow them down. Yet without this foundational building block in place, an entire CRM project can fall apart. Perhaps more importantly is that activity tracking is the raw material that fuels better analytics and AI.

In this session you will learn how to configure activity management.

CFOs are playing an increasing role in the implementation and decision-making process for digital solutions. In this piece, learn why over 200 CFOs and senior finance executives feel hopeful about the future and anticipate growth in 2021.

Boost Your Customer Experience Through Embedded AI. If you are interested in increasing customer satisfaction, consider attending Jeff Kanel’s session at User Group Summit. Jeff is the Director of Data & Analytics at To get a taste of what Jeff’s session will cover in Orlando, watch his quick video previewing the limitations of current customer-facing business processes and how AI could be the solution, with a combination of Microsoft Azure’s Machine Learning and Dynamics technologies. Enjoy!

When it comes to metrics, leaders need to start with what to measure and why. What are the behaviors you want from your sales and service team, and what levers do you have to push in order to increase sales performance? In this session we’ll discuss the best practices for developing actionable metrics. Then you will see you examples of how to incorporate analytics into Dynamics 365 for Sales and Service using the built-in reporting tools and Power BI. You’ll take away ideas for how to use metrics more strategically to achieve your goals.

To protect revenue and differentiate, companies must balance safe social distancing with a human-centric, empathetic customer care experience. We tackle this challenge by providing your sales teams, call center employees, and field service professionals the power of modern digital channels, predictive analytics, and consolidated insight, so they can work together with a shared view of each customer. And we help them collaborate remotely to solve or prevent customer care issues at speed, from anywhere.

Presented by @Jo deRuiter

Data Analytics is all the Rage! Learn how to use a tool you are already familiar with to create up to the second refreshable Excel reports using your GP Data. We’ll discuss dashboarding, data-sources and how to make the most of Excel and GP!​
#Functional
#Accounting
#BIandReporting
#Finance
#Intermediate

Avanade’s innovation, industry depth and execution with Microsoft technologies will help manufacturing companies to relish rather than fear the next challenge. Our industry, strategic and technical expertise means we understand the complexities of the manufacturing industry and are committed to providing innovative Industry 4.0 solutions across areas including field service, customer care operations, supply chain, security, cloud, advanced data analytics, IOT, AI and the use of machine learning.

ExFlow D365 FO is a built-in, feature-rich AP Automation solution developed specifically for Dynamics 365 Finance and Operations/AX. ExFlow sits inside D365 and leverages Machine Learning to automate the AP process from invoice data capture, through validation and pre-coding to 3-way matching and approval. Analytics is provided by pre-packaged Power BI dashboards inside D365. Today more than 400 D365 FO/AX customers worldwide use ExFlow.

ExFlow D365 BC is a built-in, feature-rich AP Automation solution developed specifically for Dynamics 365 Business Central/NAV. ExFlow sits inside D365 and leverages Machine Learning to automate the AP process from invoice data capture, through validation and pre-coding to 3-way matching and approval. Analytics is provided by pre-packaged Power BI dashboards inside D365. Today more than 500 D365 BC/NAV customers worldwide use ExFlow. ExFlow D365 BC is localized for SWE, NOR, FIN, AUS, UK, USA, CAN and FRA.

Data scientists and IT are often at odds with each other. However, that doesn’t always have to be the case. With key plans in place and a strategic set of goals and KPIs, these teams can work in better harmony.

Workday CEO Aneel Bhusri makes clear that the world-rocking events of 2020 have had a deep impact on his sense of perspective and priorities.

ServiceNow CEO Bill McDermott says his company is uniquely positioned to help its customers reimagine their business models and move faster.

In this blog, we review 10 specific questions you can ask to uncover what’s really happening at your company. We detail the typical answers provided when a forecasting/inventory planning policy doesn’t really exist, explain how to interpret these answers, and offer some clear advice on what to do about it.

We work with many customers in many industries to connect our advanced analytical, forecasting, and inventory planning software to their ERP systems. Despite the variety of situations we encounter, some data-related problems tend to crop up over and over. This blog lists ten tips that can help you avoid these common problems.

Check out this post on how technology is impacting the trucking industry (beware of a few ads). It’s awesome seeing how technology assists drivers, logistics companies, reduce environmental impact, manage “empty miles”, get capacity analytics, and schedule planning.

The cloud database market is being upended by a new breed of providers, led by Snowflake but there are many others.

The true indicator of the full potential of Snowflake is its 240% growth rate for contracted future commitments from customers.

Looking at ways to improve cloud security remains a top priority for businesses. IBM Security recently announced a plan to use Amazon Web Services (AWS) to enhance cloud infrastructure security for hybrid environments.