GNC Holdings Inc. – a global specialty retailer of health and wellness products – is making big digital strides. In this case study, learn about how GNC is leveraging personalization AI solutions and E-commerce investments to strengthen the customer experience.
Email campaigns are an exercise in relationship building. When done right, a well-mapped email program can bring in more sales and help you transform your existing client base into a community. But building a successful email strategy isn’t just about sales—by applying analytics to your customer journey, you can gather valuable intelligence about your prospect and customer base that can help you transform how clients experience your brand. In this presentation, we’ll talk about how to build targeted email campaigns for every step of the customer journey, with hands-on tips for deciding who to nurture, when to nurture them, what to say in your messaging, and how to measure email success.
AI doesn’t offer a one-size-fits-all solution for businesses, but it provides an answer for particular scenarios or problems in the workplace. In this article, understand the key factors CIOs need to consider before and during the implementation of AI technology in their business.
To truly understand the ServiceNow phenomenon, the best place to start is inside the relentlessly quotable mind of CEO Bill McDermott.
January 2021 saw some major cloud database developments in a fast-moving, fast-growing, customer-demand-driven market.
Microsoft’s Customer Insights is a customer data platform for B2C businesses who want to grow relationships at scale. Customer data platforms can connect and unify customer data from an ERP, POS, financial systems and/or Google Analytics into unified customer profiles and help you grow your relationships by giving you the best information to make calculated decisions.
Great perspective from Ryan Prindiville, part of the Consulting Leadership Team at Armanino where he heads Strategy and Transformation, Data Analytics and Solution Architecture functions, around the shifting sands of digital transformation. If your organization is managing through transformative change, connect for a discovery call with the Armanino team to help put perspective around your options.
The Digital Acceleration Imperative, Community Transformation Tips, Future-Proofing Receivables with Digital Transformation
How can CPO’s ensure an inclusive approach to their supply chain?In this piece learn how to implement supplier diversity and why “procurement with purpose” is important for your business.
Feb 11 Intro to Power BI by Microsoft StoreSee –> Link to RegisterSee –> Link to Course CatalogMicrosoft Power BI L100*This is an introductory course within Microsoft Business Applications.Prerequisites: Familiaritywith Excel and access to the Power BI Service.Power BI lets you easily unify data from many sources to createinteractive, immersive dashboards and reports that provide actionableinsights and drive business results. This course will provide anoverview Power BI and how its services and applications work together.Objectives:• Understand the building blocks of Power BI• Explore how Power BI can enable confident decisions usinganalytics• Collaborate with Power BI in Microsoft Teams• Connect to a Power BI dataset and begin visualizing data• Save a report within the Power BI service
Feb 11 Intro to Power BI * See — Link to Register * See — Link to Course Catalog Microsoft Power BI L100 *This is an introductory course within Microsoft Business Applications. Prerequisites: Familiarity with Excel and access to Power BI Service. Power BI lets you easily unify data from many sources to createinteractive, immersive dashboards and reports that provide actionableinsights and drive business results. This course will provide anoverview Power BI and how its services and applications work together. Objectives:• Understand the building blocks of Power BI• Explore how Power BI can enable confident decisions usinganalytics• Collaborate with Power BI in Microsoft Teams• Connect to a Power BI dataset and begin visualizing data• Save a report within the Power BI service
Oracle’s answer to the specialty database trend is Oracle Database 21c, a “converged database” that will take on AWS, Microsoft, Snowflake.
Oracle has one of the most compelling cloud stories of 2021 – let’s look at 10 predictions CEO Safra Catz made about its cloud businesses.
The Centric Self-Service Scheduling Portal is a custom SaaS solution for self-service scheduling utilizing Microsoft Dynamics 365 Customer Engagement. This solution leverages a public portal in which prospective customers can schedule appointments with available personnel. Since this custom solution is built within Dynamics 365 Customer Engagement, the ability to use automated reminders, emails, tasks, and analytics associated with the self scheduling process requires minimal custom code.
Powerful and easy-to-use capabilities for process mapping, RPA, workflow automation, forms and mobile apps, DocGen®, eSign, and process analytics.
Attendees will learn:
• A method for working together as a team to continuously discover metrics that will change behavior, improve the customer experience, and lift the bottom line
• Where adoption metrics overlap with performance metrics – and how to use both to drive change
• The difference between descriptive, predictive, and prescriptive analytics – and when to use each
• Simple analytics techniques to segment your customers for differentiated treatment
Our next generation managed services are designed to empower your business to stay competitive. Benefit from advanced managed services and 24x7x365 support, including monitoring and analytics, security management and ongoing optimization. Learn more in this Solution Brief.
Power BI offers many different time intelligence functions, but it is sometimes difficult to understand when and how to use them. Learn how to create month-to-date, quarter-to-date and year-to-date measures and analytics, create comparison reports, rolling period reports and allow users to interact with slicers and filters.
An end-to-end banking solution built on Dynamics 365 for Sales and Service that incorporates mobile, analytics and next-best-action capabilities to help drive sales and operational efficiency.
This powerful combination of humans and machines can significantly help finance teams to control their DSO and bad debt driving a greater contribution to the improvement of cash flows.
