Salesforce’s planned acquisition of Momentum strengthens its AI portfolio by integrating unstructured conversational data into Agentforce 360 and Slackbot, accelerating agentic workflows and delivering deeper customer insights for sales and go-to-market teams.
Microsoft expands Copilot with business-process agents, tuning templates, and standalone AI assistants designed to transform workflows across sales, finance, service, and enterprise productivity.
Returning CEO Aneel Bhusri used Workday’s Q4 earnings call to dismantle claims that AI will replace ERP and HR systems, outlining instead a hybrid future where deterministic enterprise apps and probabilistic AI work together.
The company’s first Autonomous Workforce deliverable is a Level 1 Service Desk AI Specialist that diagnoses and resolves common, low-priority IT support requests.
Alithya’s Chad Weiner breaks down how to move from AI curiosity to real execution using Copilot Studio and Microsoft 365 agents.
Herain Oberoi highlighted two fundamental AI-Era cybersecurity questions: Can we trust the data, and is the AI system safe and secure? These concerns underpin Microsoft’s integrated governance and security strategy.
New products deliver visibility, governance, and data protection controls over agents built internally as well as those from Microsoft and third parties.
In this AI Agent & Copilot Minute, Mason Siefert details the impact of Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) on making AI assistants a trusted source.
State-backed adversaries are leveraging AI tools like Gemini for reconnaissance, coding, and vulnerability research, enhancing phishing campaigns and accelerating attack lifecycles across global targets.
Security Dashboard for AI is built to rein in AI sprawl with Defender, Entra, and Purview integration as well as inventory functions that span Microsoft and widely used third-party AI software.
Unilever and Google Cloud are building an AI-first marketing and fulfillment engine that signals a new era of agentic commerce.
Product architect Nik Kale explains how bringing AI and human intelligence directly into a product ensures customers receive targeted remediation content and guidance.
Google Cloud and Unilever signal a major shift as AI moves from technical fascination to business outcome delivery across marketing, fulfillment, and consumer engagement.
Oracle’s new AI agents automate supply chain tasks including planning cycles, sourcing, inventory management, and logistics coordination, helping organizations improve resilience, efficiency, and operational visibility.
Healthcare leader weighs in on how AI models and mulit-cloud underpin customers’ mission-critical systems, and how they should prepare for potential model changes.
ServiceNow CEO Bill McDermott says AI is “devouring” low-value software vendors as enterprises demand AI embedded directly into workflows. He insists ServiceNow is not SaaS but a platform company positioned to lead the Agentic AI Era.
Mason Siefert defines the impact that the general availability of the Sentinel MCP Server has on enterprises and security teams in this AI Agent & Copilot Minute.
From natural language assistance to intelligent workflow orchestration, this collaboration signals a major shift toward agentic AI in the enterprise.
Jen Harris and John Siefert examine the shift from centers of excellence to centers of value, as AI agents automate reactive work and push humans toward more creative, proactive roles.
Discover six key trends for scaling agentic AI in organizations, from end-to-end workflows and system integration to governance, model flexibility, and productivity gains.
