Customer-centricity is now a de facto business imperative and improving the overall customer experience is a top priority. But delivering connected experiences is often challenging given the systems and data are often siloed in ways that mirror organizational structures. Join this session to learn how Dynamics 365 Customer Insights, Microsoft’s customer data platform, can enable your organization to gain a 360-degree view of your customers across channels and drive proactive business processes. Extend the solution using Azure Synapse Analytics to combine customer data with financial, operational, and unstructured IoT data to build custom machine learning models and gain AI-driven insights.
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Now more than ever it is crucial to make use of the technology readily available to help keep your business productive and competitive. Today, organizations can leverage near real-time business intelligence (BI) to make data-driven decisions to drive better business outcomes, collaborate more efficiently and empower all users become data heroes.
No X-ray vision needed; Power BI enables organizations to connect to and visualize data using one unified, scalable platform which allows you to see your data through a single pane of glass.
Uncover hidden data insights through readable charts and powerful dashboards. Create accurate forecasts, fine-tune operations, become more agile and responsive, all while maximizing efficiencies in ways that simply weren’t possible in the past. If you’re not putting those analytic models to work for your business, you may be missing potential opportunities to improve cash flow and become more competitive.
During this session we will show you how to utilize powerful end-to-end business solutions by connecting cloud computing, Microsoft Power BI and Dynamics AX/F&O to transform your business.
Community Summit proved AI is no longer just hype. It’s a growing toolset that demands intentional learning, trial, and shared knowledge to unlock its full potential.
Final day of Community Summit North America 2025 spotlighted AI’s real-world impact — from cybersecurity and Copilot innovation to the evolving partnership between humans and intelligent technology.
Day three of Community Summit NA 2025 highlights AI transforming Microsoft business apps, boosting accessibility, efficiency, and customer experiences.
Microsoft Copilot Studio now offers enhanced AI agent creation, seamless M365 integration, Azure AI Foundry connectivity, and improved analytics for enterprise solutions.
IBM is partnering with Anthropic to integrate its Claude LLM family into IBM’s software products, building out a profitable and extensive portfolio.
Microsoft’s new licensing deal with Harvard Medical School positions Copilot to lead in healthcare AI by offering more accurate, practitioner-level health insights and reducing reliance on OpenAI.
AI and Copilots took center stage on day one of Community Summit, with sessions showing how the technology is driving real business change.
The 2025 Community Summit North America keynote brought together thousands of Microsoft leaders and community innovators to showcase how AI is transforming Dynamics 365 and redefining the future of business applications.
Oracle is aiming for $225B in revenue within five years by leveraging AI, multicloud, and cross-industry ecosystems to transform customers and entire industries.
Fusion AI agents, new AI databases, and massive data centers fuel Oracle’s unprecedented growth outlook.
ArcherPoint by Cherry Bekaert’s Greg Kaupp discusses the importnace of AI literacy before applying agents, and how the technologies can drive organizational transformation.
AutomatePro’s Chris Pope joins Kieron Allen to explore how intelligent automation, agentic AI, and deep ServiceNow integration are transforming DevOps, testing, and quality assurance—empowering developers without replacing them.
BouMatic CIO Michael Fisher describes how the company is using, deploying, and facing challenges related to AI.
Oracle customers at AI World emphasized the power of speed and first-mover advantage in adopting AI at scale.
Microsoft expands Azure AI Foundry with new OpenAI models — GPT-image-1-mini, GPT-realtime-mini, GPT-audio-mini, and GPT-5 — unlocking advanced multimodal capabilities in text, image, and audio for developers.
HSO’s Kelly Holwagner shares insights on AI enabling rapid transformations across various industries and highlights Summit NA sessions.
Oracle’s shift from CloudWorld to AI World marks a bold leap into enterprise AI, delivering 600+ intelligent agents powered by OCI for transformative business impact.
With customer choice, end‑to‑end capabilities, and strong governance, Gemini Enterprise positions Google Cloud as the most complete AI solution for the enterprise.













