Salesforce targets ITSM and ServiceNow pursues CRM, shifting the cloud landscape and intensifying competition in the enterprise software market.
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Salesforce’s Q4 results highlight significant growth in its AI-driven products, with strong future potential as indicated by an 11% increase in Remaining Performance Obligation (RPO), driven by its Data Cloud and Agentforce solutions.
Google Cloud and Salesforce have expanded their partnership to deliver AI-driven offerings, reflecting a strategic trend among top cloud vendors to accelerate business transformation through collaboration.
AI Agent & Copilot Summit speakers Nathan Bensch and Corey Hlavacek explain the cybersecurity opportunities made possible with AI, and the need for policies and governance in AI implementations.
Salesforce and Google Cloud have expanded their partnership to include integrated AI applications and infrastructure, significantly enhancing their offerings for customers.
ServiceNow is transforming enterprise operations by leveraging its integrated platform and AI-driven solutions to enhance workflow efficiency and deliver customer-centric innovations.
AI Agent & Copilot Summit speaker Scott LeFante of Ludia Consulting previews his session on use of AI and Copilots in field-service use cases and the importance of data quality.
Larry Ellison asserts that AI is humanity’s greatest achievement, exceeding innovations like electricity and the Industrial Revolution.
AI Agent & Copilot Summit speaker Stephen James, CEO of sa.global, explains the need for transformative business impact with AI, an industry focus, and senior leadership buy-in to projects.
SAP partners with Databricks to launch the Business Data Cloud, aiming to unify data for enhanced AI-driven business insights.
Microsoft CEO Mustafa Suleyman announced that the Think Deeper feature, powered by OpenAI’s o1 ‘magical’ reasoning model, is now available to all Copilot users.
AI Agent & Copilot Summit speaker Asad Mahmood of HSO discusses benefits of predictive analytics, and how GenAI can accelerate often challenging ERP migrations.
Workday’s Agent System of Record and ServiceNow’s AI Agent Orchestrator are the latest tools from Cloud Wars Top 10 firms to help enterprises manage and govern an AI agent deluge.
ServiceNow calls its system an ‘Orchestrator’ while Workday offers a ‘System of Record.’ Both are striving to bring order to the agentic AI sprawl taking place in enterprises.
Salesforce and SAP are both remaking themselves so that their primary value proposition to customers is all about data and AI-powered innovation–particularly agents–rather than just applications.
There’s an AI agent battle shaping up as SAP and Salesforce stake out the most aggressive positions, pivoting away from focus on applications to emphasize data, clouds, and AI.
Snowflake delivers AI agent and orchestration functionality, with primary focus on integration and processing of structured and unstructured data for agentic AI development.
SAP’s new Business Data Cloud harmonizes enterprise data, fueling AI and redefining enterprise application value.
SAP is shifting from traditional applications to a more integrated platform that supports AI, data, and machine learning.
This report shares insights from top Cloud Wars CEOs on how AI will drive business transformation in 2025, focusing on execution, ROI, and leadership in the cloud.