AI helps deliver a positive customer experience, increases customer satisfaction, and improves customer retention and revenue, but only if applied wisely, writes Scott Vaughan.

Bill Doerrfeld speaks with Perforce’s open-source evangelist on the benefits of creating a dedicated group to oversee open-source practices within organizations.

Partners ecosystems have become a force-multiplier for growth in small, mid-sized, and enterprise businesses alike. This Practitioner Playlist covers how the Cloud Wars Top 10 companies are utilizing their partners ecosystems as a source of innovation, expertise, and growth.

Chris Hughes and Rob Wood discuss the benefits of thinking in terms of themes and portfolios as a strategy for navigating a busy security expo floor.

Bob Evans shares details of Google Cloud’s Q1 results, which show the company on a $30-billion annualized run rate and profitable for the first time.

Startup Akkio developed a no-code AI platform to enable companies to overcome common challenges with data and large language models (LLMs).

In this Acceleration Economy Digital CIO Summit Moment, excerpted from the “Generative AI and the Future” session, “Intelligent Automation” co-author Ian Barkin answers John Siefert’s question on the future of education.

This guidebook covers how the Cloud Wars Top 10 companies are utilizing their partners ecosystems as a source of innovation, expertise, and growth.

As the role of technology within business continues to expand, finding the right CIO is more critical than ever. Here are some questions to ask prospective candidates.

Enterprise resource Planning (ERP) systems can optimize the use of resources to generate income and plan for the future.

In this highlight from Partners Ecosystem Digital Summit, Vanenburg CEO Ardjan Baan explains how his company leverages AI and data to turn intelligence into business-driven decisions.

Fortinet has become a member in the Joint Cyber Defense Collaborative, contributing its threat intelligence research to strengthen U.S. cyber resilience.

Bob Evans reviews Google Cloud’s Q1 earnings, which indicate a profit for the first time, thanks to the past four years under CEO Thomas Kurian.

IBM Consulting is helping customers leverage massive inflection points around AI with four primary use cases. SVP John Granger spoke with Bob Evans to explain how.

The human element plays a vital role in generative AI outcomes – particularly, human intelligence and creativity.

Featuring platform insights from Teradata and AWS, this digital summit will focus on the why and how of modernizing data in the cloud and driving business outcomes utilizing Teradata’s VantageCloud Lake running on AWS.

Startups are focusing on specific use cases to apply NLP tools within the RPA industry, such as for improving workflow automation and customer service.

In this Partners Ecosystem Digital Summit moment, Sriram Seshadri of iOPEX Technologies explains how the company works with ServiceNow to create native apps at a faster rate.

Tony Uphoff explains why leaders must balance empathy and accountability to navigate this shift successfully, and shares tips on how to do it.

Get a preview of the Generative AI Digital Summit taking place on May 25. It will delve into the future of work, cybersecurity, customer experience, and more.

Connecting with your professional peers at events facilitates valuable cross-pollination of ideas and conversations, say Chris Hughes and Rob Wood.

Oracle’s Doug Smith explains how the company tracks the success of its partner and client projects, using its Customer Success management functions.

The Cloudera Data Platform (CDP) supports data access, analytics, and governance across diverse architectures and sources.

Strategic threat intelligence can be used to prepare for future threats, and an organization’s strategy should be adopted accordingly.

In this Cloud Wars Live episode, Bob Evans and Christian Anschuetz discuss how business leaders should view generative AI and ChatGPT.

SAP CEO Christian Klein is driving an innovation agenda that will be open for all customers that have moved to the SAP cloud, writes Bob Evans.

Paul Swider shares his impressions on Oracle news from the recent HIMSS Global Health Conference and Exhibition.