My Metaverse Minute

My Metaverse Minute Ep 84: Improving Customer Support to Fuel Adoption

Kieron AllenBy 1 Min Read

This episode is brought to you by the Cloud Wars Expo. This in-person event will be held from June 28th to 30th at the Moscone Center in San Francisco, California.

Highlights

01:31 — San Francisco-based in-app customer services provider, Helpshift, has developed a free-to-use, Metaverse-specific customer service platform. The platform aims to provide options for customer support as businesses navigate their migration to the Metaverse, facilitating faster adoption of Metaverse technologies.

02:53 — By delivering more immersive customer support experiences, more users will be able to easily follow, adopt, and maximize the capabilities of Metaverse platforms.

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Analystuser

Kieron Allen

Cloud, AI, Innovation
Cloud Wars analyst

Areas of Expertise
  • Business Apps
  • Cloud
  • Cybersecurity
  • Data

Kieron Allen is a Cloud Wars Analyst examining innovations in, and the future impact of, the latest AI, cloud, cybersecurity, and data technology developments. In his ongoing analyses and video reports, Allen focuses on the platforms, applications, people, and ideas that will mold our digital future. After serving as the Online Editor for BBC Sky at Night Magazine and as the Editorial Assistant for BBC Focus Magazine, Kieron became a freelance journalist in 2015 where his focus on the business technology market became a key passion. Kieron partners with technology start-ups and organizations that share his interests in science, social affairs, non-profit work, fashion and the arts.

  Contact Kieron Allen ...

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