Here’s my conversation with ServiceNow Chief Innovation Officer Dave Wright, the latest episode of “Cloud Wars Top 10 Executive Insights.” As the tech companies in our Cloud Wars Top 10 rankings drive transformation not just in individual corporations but also in entire global industries, it’s essential for business executives to understand the strategic intentions of each of these vendors. That’s what this new limited series is all about.
Episode 5: ServiceNow
I sat down with Dave Wright, who is the Chief Innovation Officer at ServiceNow. In this episode, Dave discusses ServiceNow’s particular approach to keeping companies both as relevant and as agile as possible. We also talk trends in digital transformation, tectonic shifts in ways of working, and enterprise-wide workflows that mirror seamless customer experiences. And Dave shares some examples of ServiceNow’s “systems of action,” including how partners like Deloitte get creative not just in systems implementation – but also in building their own world-shaping applications.
You can also stream the audio-only version of this episode:
Highlights
Over the past four years, we've started to see this evolution where people have realized that managing digital workflows isn't just about IT. #CloudWars Click To Tweet Trying to get them to envision a workflow going right across a company exactly the same way they'd request something in the consumer world, that's what it's all about. #CloudWars Click To Tweet I get to go to customer sites, and I'll see things that they've built that I never even imagined. #CloudWars Click To Tweet
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Cloud Wars Top 10 Executive Insights
A limited interview series from Cloud Wars Live. The tech companies in the Cloud Wars Top 10 are driving the transformations of not just individual corporations but also of entire global industries. As such, it’s essential for business executives to understand the strategic intentions of each of these vendors. Our “Executive Insights” series drills down into the unique strategies, differentiated capabilities, and customer orientations of each vendor in the Cloud Wars Top 10. We aim to deliver a compelling overview of how these influential tech giants are changing how the world lives, works, plays, learns and dreams.
