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Home » Rumble in the Cloud: Amazon Battling Google, SAP, Microsoft in Sizzling New Market
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Rumble in the Cloud: Amazon Battling Google, SAP, Microsoft in Sizzling New Market

Bob EvansBy Bob EvansOctober 12, 2020Updated:April 13, 20235 Mins Read
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The fascinating new partnership between Amazon’s AWS cloud unit and a global customer specializing in keeping things cold is a clear signal that AWS is jumping with both feet into the red-hot new market for industry-specific cloud solutions.

(On my weekly Cloud Wars Top 10 rankings, Amazon/AWS is #2.)

While Amazon’s press release about its multiyear agreement with Carrier Global Corp. to create a transformative digital platform makes no mention of industry-specific solutions, the deal provides an elegant model for AWS to transcend transactional relationships and help customers unleash vertical-industry expertise.

Wickedly competitive marketplace

Whether official or unspoken, this Amazon deal marks the entry of yet another world-class cloud vendor into the fast-emerging competition to deliver a new generation of AI-powered business solutions purpose-built to manage and optimize unique vertical processes. Amazon joins Microsoft (#1 on my Cloud Wars Top 10), #4 Google Cloud, and #5 SAP in surging into this new category.

Amazon says the multiyear deal will “transform how food, medicine, vaccines, and other perishable goods are moved and monitored globally” on the strength of a handful of powerful new technologies including ML, IoT and analytics. From the press release: 

The Lynx platform will combine AWS’s IoT, analytics, and machine learning services with Carrier’s refrigeration and monitoring solutions, extending Carrier’s current digital offerings for managing the temperature-controlled transport and storage of perishables. Customers using the Lynx platform will benefit from end-to-end tracking, real-time alerts, automated processes, and predictive analytics to help them deliver temperature-controlled cargo more efficiently, in turn decreasing the cost of cold chain operations by optimizing resource utilization and reducing cargo loss and spoilage.

So the deal leapfrogs traditional transactional terms by fusing the IT and digital expertise of AWS with the deep-domain operational expertise that Carrier has established over the decades.

Why this deal matters so much

In that respect, it mirrors closely: 

  • what Google Cloud is doing with retailers to help them completely overhaul inventory management as omnichannel becomes ubiquitous;
  • what Microsoft is doing with Novartis to completely reimagine the development of pharmaceuticals; and
  • what SAP and Honeywell are doing with smart buildings.

Each of those vendor-customer partnerships cover multiple years and involve a foundation-level fusion of modern cloud IT with the customers’ sophisticated OT, or operational technology. By embedding ML and IoT and analytics deeply into a sweeping range of Carrier’s ongoing operations, AWS can help Carrier become a digital-industrial company that still relies heavily on trucks and forklifts and refrigeration units, but that does so with vastly greater intelligence, foresight and precision.

That’s the benefit to Carrier, and it is not only enormous but essential in our wildly disruptive times.

Huge roles for ML, AI, IoT, Analytics

And for AWS, the Carrier deal showcases its expertise far beyond IaaS and deep into the realms of advanced software: AI, ML, analytics and IoT. Amazon lands not only a lucrative multiyear deal with one of the world leaders in what Carrier calls “cold-chain solutions,” but also a new type of lighthouse engagement that will make other businesses recognize that Amazon offers much more than IaaS.

As I see it, that’s the true promise of these industry-specific solutions: the customer doesn’t just buy some IT services that automate what it’s already doing. Rather, the customer fuses its operational processes and systems with world-class purpose-built digital technology that boosts the intelligence level of everything the customer does while also positioning it for high relevance and growth in the digital economy.

And that’s why I’ve been aggressively highlighting and analyzing this booming new market throughout 2020 and particularly in the past few months:

  • Look Out, Google and SAP: Microsoft Jumping into Red-Hot Industry Solutions
  • #1 Microsoft and #4 Google Are Facing a Wicked Cloud Challenge
  • Google Launches New Era in Cloud with AI-Powered Industry Solutions
  • Google and SAP Fusing Cloud and AI in Next-Gen Apps for Industries
  • SAP’s Secret Weapon: Month-Old Industry Cloud Already ‘Growth Driver’
  • Hey Microsoft: Google Cloud Is Pushing You Out as SAP’s #1 Cloud Partner
  • SAP Will Battle Microsoft & Google for Customer Control, Says CEO Christian Klein
  • Google Cloud Helps Drive Triple-Digit Online Growth at Lowe’s
  • Microsoft Top 10 Customers for Digital Transformation: the Satya Nadella Touch
Final Thought

It’s great to see this new or emerging type of engagement from Amazon because the company has the technology chops to not just be a wildly successful supplier of traditional cloud services but also of new and transformative ideas and capabilities.

I hope we’ll see more of these partnerships from Amazon because it’s just one more sign that the most-triumphant victors in the Cloud Wars are the business customers who are benefitting from the fabulous technology and expertise that this wickedly competitive industry is unleashing.

RECOMMENDED READING

An Open Letter to IBM CEO Arvind Krishna: Keep Swinging that Axe!

Why IBM CEO Arvind Krishna Earned an A+ for his Debut Quarter

#1 Microsoft and #4 Google Are Facing a Wicked Cloud Challenge

Top 5 Cloud Vendors for Q4: #1 Microsoft, #2 Amazon, #3 Salesforce, #4 Google Cloud, #5 SAP

Look Out, Google and SAP: Microsoft Jumping into Red-Hot Industry Solutions

SAP Thumps Salesforce, Oracle, Adobe in B2B Digital Commerce: IDC

Larry Ellison’s Next Trick: Oracle Cloud and Nvidia Unleash Mainstream AI

Can Oracle Snatch Trillion-Dollar Hybrid Market from Microsoft and IBM?

Cloud Wars Top 10

SAP CFO Shoots Down Larry Ellison Claim of Oracle Snatching SAP Customers

The Audacious Larry Ellison Flips Oracle Cloud Strategy Upside-Down

Subscribe to the Cloud Wars Newsletter for in-depth analysis of the major cloud vendors from the perspective of business customers. It’s free, it’s exclusive and it’s great!

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Bob Evans

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Cloud Wars Founder Bob Evans actively analyzes the Cloud and AI categories through video reports, in-depth analyses, and interviews with the Cloud and AI market’s leaders and innovators. He’s also the creator of the Cloud Wars Top 10, a ranking and ongoing analysis of the world's most influential tech companies driving digital business and the digital economy. Bob is recognized as a world-class strategic communicator focused on emerging business strategy, disruptive innovation, and forward-looking leadership.

  Contact Bob Evans ...

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